15 Best Customer Loyalty Podcasts

1. Leaders in Customer Loyalty, Powered by Loyalty360

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Website Apple Spotify
Loyalty360 is the association for customer loyalty. We bring together the best loyalty-focused professionals from technology and service suppliers and brands under one roof. Through Loyalty360, these professionals find invaluable resources, networking opportunities and guidance provided by internal thought leaders and brands/suppliers on the cutting edge of customer loyalty.MORE Hosts Ethan Perry, Mark Johnson
Producer/Network Loyalty360
Email ****@loyalty360.org
Apple Rating 4.5/5Facebook 3.5KTwitter 179.8KInstagram 472 Avg Length 26 min Format Medium form Since May 2020 Get Email Contact Get Influential Podcasters ContactsGet access to 500k active Podcasts in 1500 niche categories.Get targeted podcast contact list in your niche at your fingertips so you can focus on running your campaign.Email us the categories of Podcasters you want to reach out for your marketing campaign at anuj@feedspot.com Copy email. We'll share active Podcasters list with verified email contacts in an Excel or CSV format.Email us

2. Customer Confidential: Untold Stories of Earned Growth

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Website Apple Spotify
The Customer Confidential Podcast unlocks a world of unparalleled customer and employee loyalty insights. Host Rob Markey, a Net Promoter System pioneer, uses his deep expertise and empathetic approach to challenge conventional wisdom, peel back layers of typical advice, and expose the real stories of industry transformation. Take a deep dive into discussions on CX, customer journey, customer insights, Net Promoter Score, and more. Every episode is a master class in loyalty...MORE Host Rob Markey
Producer/Network Rob Markey, Bain & Company partner and customer experience expert
Email ****@bain.com
Apple Rating 4.9/5Facebook 1.1KTwitter 1K Avg Length 29 min Format Medium form Since Jun 2014 Get Email Contact

3. Customers Who Click

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Do you want actionable advice from the best and brightest eCommerce & D2C professionals? Customers Who Click presents D2C eCommerce specific advice to keep your customers clicking.In each episode, you'll learn from experts sharing tools, success stories and insights on how to grow your eCommerce business.Will Laurenson interviews marketing leaders, from companies such as Fiverr, Virgin Pure, and Jellyfish Group, to help you understand the complete customer journey, their expectations and what is important for the growth of your eCommerce business...MORE Host Will Laurenson
Producer/Network Will Laurenson
Email ****@customerswhoclick.com
Apple Rating 5/5Twitter 704 Avg Length 39 min Format Medium form Get Email Contact

4. Experience Strategy Podcast with Stone Mantel

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Have you ever had an experience as a customer that left you wondering, 'What were they thinking?' The Experience Strategy Podcast has your answer!We are endlessly curious about what makes great customer experiences and the strategies that successful (and unsuccessful) organizations leverage to create deep and meaningful relationships with their customers. In each episode we explore a notable customer experience through the customer's perspective to unearth the powerful strategic lessons in these experiences for brands large and small...MORE Hosts Dave Norton, Aransas Savas
Producer/Network Aransas Savas & Dave Norton
Email ****@gmail.com
Apple Rating 5/5 Avg Length 27 min Format Medium form Video Podcast YouTube
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5. Customer Experience University - Winning Loyalty & Engagement One Customer at a Time

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Website Apple Spotify
Joseph Michelli is an organizational consultant, professional speaker and New York Times #1, Wall Street Journal, USA Today and Businessweek Magazine bestselling business author. He has consulted with and written books about leadership and customer experience at brands like Starbucks, Mercedes-Benz, The Ritz-Carlton Hotel Company, Zappos, and the Pike Place Fish Market. This podcast offers practical leadership tips gained from great businesses - large and small. It will spark you and your company to drive engagement loyalty and advocacy among your people and customers. More info on Dr...MORE Host Joseph Michelli
Producer/Network Dr. Joseph A. Michelli
Email ****@josephmichelli.com
Apple Rating 4.4/5Facebook 640Twitter 18.3KInstagram 3.6K Avg Length 4 min Format Bite size Get Email Contact

6. The Great Pursuit

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Welcome to The Great Pursuit - A podcast that dives into the art and science of finding product market fit. Through in-depth conversations with founders, entrepreneurs and investors, we uncover actionable insights to help you go from 0 to 1. If you are looking to start a business, launch a new product or achieve escape velocity, this is for you. The Great Pursuit is hosted by Ethan Song, a serial entrepreneur in both the consumer and software space. thegreatpursuit.substack.comMORE Host Ethan Song
Producer/Network Ethan Song
Email ****@rarecircles.com
Apple Rating 5/5Facebook 23Twitter 1.1KInstagram 5.9K Avg Length 45 min Format Long form Get Email Contact

7. Branding Deep Dive with Ahmed Cheema

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Website Apple Spotify
The branding deep dive podcast is a podcast where we have in-depth discussions with founders, marketers, and brand strategists on how to build a brand that people love. The host is Ahmed Cheema, a brand strategist.Check out our website for more branding and marketing content: https://brandingdeepdive.com/MORE Host Ahmed Cheema
Producer/Network Ahmed Cheema
Email ****@brandingdeepdive.com
Apple Rating 5/5 Avg Length 40 min Format Long form Get Email Contact

8. Crack the Customer Code

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Crack the Customer Code is dedicated to helping business professionals, small business owners, and customer-facing professionals learn the ins and outs of creating great customer experiences. With interviews and insights from a wide range of experts in the field, Crack the Customer Code will explore both timely and timeless topics, from how to increase customer loyalty through social media to why customers are more prone to lose control with companies nowadays...MORE Producer/Network Adam and Jeannie
Email ****@gmail.com
Apple Rating 5/5Facebook 1.6KTwitter 15.1K Avg Length 21 min Format Medium form Since Dec 2014 Get Email Contact

9. Hit Subscribe | The subscription ecommerce podcast by Recharge

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Website Apple Spotify
Recharge powers subscriptions to over 15,000 brands who are reaping the benefits of predictable revenue, increased lifetime value, and massive customer loyalty. Join us as we chat with founders, CEOs and top executives about their subscription ecommerce experience, the highs and lows of running their business, the tips they use to grow their brand and more!So, Hit Subscribe and let's get started.MORE Producer/Network Recharge
Email ****@rechargeapps.com
Apple Rating 5/5 Avg Length 29 min Format Medium form Get Email Contact

10. Thank You Come Again

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TYCA: The Repeat Purchase & Loyalty Podcast - Insider Strategies from DTC Operators & FoundersJoin Blake Imperl, Head of Marketing at Wonderment, as he dives deep into the world of eCommerce and retention marketing. Blake interviews leading DTC operators and founders to uncover their proven strategies for driving repeat purchases and building brand loyalty.Say goodbye to generic tips and fluffy content. This podcast delivers actionable insights and tactics that you can use to boost repeat business and grow your customer base...MORE Host Blake Imperl
Producer/Network Blake Imperl
Email ****@wonderment.com
Apple Rating 5/5 Avg Length 44 min Format Long form Get Email Contact

11. Get Personal with Loyalty

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Coming through the digital transformation era, we're now equipped to deliver the experiences our customers desire.  Listen in to this podcast to learn from the experts and practitioners elevating customer experiences by leveraging loyalty strategy, data and technology.MORE Host Erin Raese
Producer/Network Annex Cloud
Email ****@annexcloud.com
Apple Rating 5/5Facebook 843Twitter 3.3K Avg Length 35 min Format Medium form Get Email Contact

12. yaylive, the loyalty podcast for DTC brands

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yaylive is a collection of conversations with successful DTC brands founders and industry experts to learn how to create and nurture long-lasting customer relationships, to grow fast and sustainably. Retention is the holy grail of eCommerce growth these days and we are here to help you navigate this with concrete examples, practical advice while being inspired by great brand stories.MORE Producer/Network yayloh
Email ****@yayloh.com
Facebook 2Instagram 82 Avg Length 29 min Format Medium form Get Email Contact

13. Loyalty Discussions with White Label Loyalty

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Loyalty discussions is a podcast all about customer loyalty, retention and rewards. We interview top industry experts to give you a roadmap on how to create customer loyalty, so you can keep your customers coming back for more.MORE Producer/Network White Label Loyalty
Email ****@whitelabel-loyalty.com
Facebook 197Twitter 2K Avg Length 22 min Format Medium form Get Email Contact

14. Epsilon Loyalty Index

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The 'Epsilon Loyalty Index' is a definitive guide that uses proprietary methodology to measure true customer loyalty in specific markets worldwide.The Loyalty Index takes a holistic approach using data science to understand loyalty drivers, enabling brands to understand underlying attitudes that predict and measure true customer loyalty over time.The Epsilon Loyalty Indexes features research with consumers in UAE, Australia and the UK, and delivers exciting loyalty insights for loyalty marketers in those markets.Download your copy of the most recent reports on www.EpsilonLoyaltyIndex.comMORE Producer/Network Epsilon
Email ****@letstalkloyalty.com
Facebook 12.4KTwitter 365Instagram 1.9K Avg Length 6 min Format Bite size Get Email Contact