25 Best Customer Service Podcasts

1. Amazing Business Radio

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Website Apple Spotify YouTube
Amazing Business Radio features customer service expert and New York Times bestselling author Shep Hyken who interviews leading business professionals and other customer experience experts. Each guest shares tips and insights on how to succeed in business. The bright business minds featured on Amazing Business Radio come from all over the world and include viral video stars, corporate CEOs, bestselling authors, thought leaders, and many other inspiring personalities...MORE Host Shep Hyken
Producer/Network Shep Hyken & C-Suite Radio
Email ****@hyken.com
Apple Rating 5/5Facebook 9.1KTwitter 106.3KInstagram 5.5K Avg Length 29 min Since Sep 2015 Get Email Contact Get Influential Podcasters ContactsGet access to 100k active Podcasters, Influencers in 1500 niche categories.Get targeted media contact list in your niche at your fingertips so you can focus on running your campaign.Email us the categories of Podcasters you want to reach out for your marketing campaign at anuj@feedspot.com Copy email. We'll share active Podcasters list with verified email contacts in an Excel or CSV format.Email us

2. Awful Service Podcast

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Website Apple Spotify
Awful Service is a Comedy Podcast that takes a look beyond the Bar Top. If you know someone in Customer Service, you know they have good stories. We are unofficially endorsed by Doug Stanhope.MORE Hosts Matt Dooyema, Joe Cocozzello
Email ****@gmail.com
Apple Rating 5/5 Avg Length 88 min Get Email Contact

3. The Modern Customer Podcast

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Website Apple Spotify
The Modern Customer Podcast is a show exploring the intersection of customer experience, social customer service, and content. The show is hosted by Forbes contributor and customer experience strategist Blake Morgan and features guests that include practitioners, authors, influencers and other tastemakers.MORE Host Blake Morgan
Email ****@flight-digital.com
Apple Rating 4.9/5Facebook 4.6K Avg Length 30 min Since Aug 2015 Video Podcast YouTube
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4. Customer Service Revolution

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Join Customer Service Authority and best-selling author, John DiJulius, as he interviews leaders who are revolutionizing their industries. Hear their successes, and sometimes failures, that built best practices for exceeding expectations and gaining market share. Plus learn how these practices can be applied to your B2B or B2C business. If you're a revolutionary customer service leader ready to stop competing on price and obsessed with building a brand that people cannot live without, and, this podcast is for you!MORE Email ****@thedijuliusgroup.com
Apple Rating 4.9/5Facebook 3KTwitter 854 Avg Length 43 min Since Apr 2020 Get Email Contact

5. CXChronicles Podcast

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Each week CXChronicles Podcast discusses all things related to customer experience, customer service & inside sales for today's world. Explores customer experience weekly updates, ideas for growing your business, Customer Relationship Management tips and tricks from industry leaders and constantly focusing on how we can all strive to provide great customer experience and service.MORE Email ****@gmail.com
Apple Rating 4.8/5Facebook 141Twitter 135Instagram 1.6K Avg Length 44 min Since Dec 2017 Get Email Contact

6. Press 1 For Nick

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Website Apple Spotify
The Press 1 For Nick podcast is both educational and engaging, and each episode offers listeners a dynamic blend of insightful stories, best practices, and invaluable lessons focused on Customer Service and Customer Experience.  MORE Host Nick Glimsdahl
Producer/Network Press 1 For Nick
Email ****@glimsdahl.com
Apple Rating 5/5Twitter 1.1K Avg Length 36 min Since May 2020 Get Email Contact

7. Running Restaurants

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Website Apple Spotify
Helping restaurants be more profitable! From marketing tips & operational insights to customer service how-tos, team building secrets & technology tidbits, RR delivers the key tools and techniques to help restaurant owners & managers solve the great mystery of running a profitable restaurant.MORE Host Jaime Oikle
Email ****@runningrestaurants.com
Apple Rating 4.6/5Facebook 4.6K Avg Length 32 min Since Aug 2016 Get Email Contact

8. Customer Service Academy

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Great customer service is the key to unlocking unparalleled sales growth. Customer Service Academy Radio features customer experience expert and award winning speaker Tony Johnson. Tony will share how to deliver the very best service to your customers and grow your business. Tony will interview leaders from best-in-class organizations and share his common sense approach to business success. Tony has led large and diverse teams in the restaurant, retail, and corporate spaces for decades and will share strategies and tactics that work in the real world on the front lines of service.MORE Host Tony Johnson
Producer/Network Tony Johnson
Email ****@igniteyourservice.com
Apple Rating 4.8/5Facebook 637 Avg Length 26 min Since Aug 2016 Get Email Contact

9. Navigating the Customer Experience

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Website Apple Spotify
Join host Yanique Grant as she takes you on a journey with global entrepreneurs and subject matter experts that can help you to navigate your customer experience. Learn what customers really want and how businesses can understand the psychology of each customer or business that they engage with. We will be looking at technology, leadership, customer service charters and strategies, training and development, complaint management, service recovery and so much more!MORE Apple Rating 5/5 Avg Length 23 min Get Email Contact

10. Customer Experience Superheroes

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Website Apple Spotify
Insights, ideas and inspiration from the world of Customer Experience. With particular emphasis on people, brands and experiences which are 'superhero' like in their status. Either they define best in class or are pushing the boundaries for the next generation of customer experience.MORE Producer/Network Christopher Brooks
Email ****@clientship.com
Facebook 173Twitter 755 Avg Length 40 min Since Nov 2019 Get Email Contact

11. Experience This!

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Welcome to Experience This! where you'll find inspiring examples of customer experience, great stories of customer service, and tips on how to make your customers love you even more. Always upbeat and the definitely entertaining, customer retention expert Joey Coleman and social media expert Dan Gingiss serve as your hosts for a weekly dose of positive customer experience. This show will help you attract and keep more customers so you can grow your business, increase your profits, and have more fun in the process.MORE Producer/Network Joey Coleman and Dan Gingiss
Email ****@joeycoleman.com
Apple Rating 4.8/5Twitter 20.9K Avg Length 36 min Since Sep 2017 Get Email Contact

12. Crack the Customer Code

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Crack the Customer Code is dedicated to helping business professionals, small business owners, and customer-facing professionals learn the ins and outs of creating great customer experiences. With interviews and insights from a wide range of experts in the field, Crack the Customer Code will explore both timely and timeless topics, from how to increase customer loyalty through social media to why customers are more prone to lose control with companies nowadays.MORE Producer/Network Adam and Jeannie
Email ****@gmail.com
Apple Rating 5/5Facebook 1.6KTwitter 15.1K Avg Length 21 min Since Dec 2014 Get Email Contact

13. Customer Service Secrets by Kustomer

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The Customer Service Secrets podcast is devoted to sharing highly coveted secrets from customer service, customer support, and customer experience professionals across industries. The host of this podcast, Gabe Larsen, shares his own experiences in the customer service and customer experience space, while also drawing on the knowledge of experts and thought leaders who are making strides in their various fields.MORE Producer/Network LaunchPod Media
Email ****@kustomer.com
Apple Rating 5/5Facebook 5Twitter 2.2KInstagram 480 Avg Length 20 min Since Feb 2020 Get Email Contact

14. Radically Personal

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In each episode of Radically Personal, Gladly CEO Joseph Ansanelli connects with radically personal customer service leaders at the world's most beloved brands. If you're in the business of customers and curious to learn how these change agents built a radically personal service culture that drives their company's growth, this podcast is for you.MORE Producer/Network Gladly
Email ****@gladly.com
Apple Rating 4.9/5Facebook 282Twitter 4.4K Avg Length 27 min Get Email Contact

15. Beyond the Queue

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Welcome to Beyond the Queue, a new podcast by Stonly that looks at the human side of customer support leadership. In each episode, we talk with support leaders from companies like Gong, Loom, Miro, SevenRooms, and more about their career journeys, how they build and scale their teams, and what advice they have for up-and-coming support leaders.MORE Producer/Network Stonly
Email ****@stonly.com
Apple Rating 5/5 Avg Length 45 min Since Apr 2021 Get Email Contact

16. Real Work Stories

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Website Apple Spotify
The Podcast Where I talk about everything that happens at work in customer service that you haven't talked about. This will be fun!
Producer/Network Benjamin White
Email ****@gmail.com
Apple Rating 5/5 Avg Length 17 min Get Email Contact

17. CCW Digital

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Website Apple YouTube
By providing members with a complimentary, 24/7/365 opportunity to engage with countless, exclusive online resources and a series of award-winning conferences at which they can interact without wires, CCW Digital will create a better, more empowered breed of call center professionals that will deliver a better, more satisfying experience for customers and business stakeholders.MORE Producer/Network Seth Adler
Email ****@callcenterweekdigital.com
Apple Rating 5/5Facebook 2.1KTwitter 11K Avg Length 16 min Since May 2018 Get Email Contact

18. Associates Anonymous

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Website Apple Spotify
The podcast where we kick it with you every Wednesday to discuss the horrors of working in customer service!!
Producer/Network Associates Anonymous
Email ****@gmail.com
Apple Rating 4.9/5Facebook 466Instagram 228 Avg Length 70 min Since Nov 2018 Get Email Contact

19. The Customer Diss-Service Podcast

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Join 3 more-or-less-than-average blue/pink collar workers in a weekly dive into how working in the Customer Service Industry really makes a human being feel.
Email ****@gmail.com
Avg Length 63 min Get Email Contact

20. Future of Customer Service

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The 'Future of Customer Service' podcast features interviews with Customer Support and Service leaders to understand how things work, best practices, and the future of support. Hear their perspective on challenges and opportunities.The podcast is specifically designed for Directors, Vice Presidents, CEOs, Support Leaders, Support Engineers, and Chief Customer Officers.This podcast is hosted by Jordi Torras and brought to you by Inbenta.MORE Producer/Network Inbenta
Email ****@inbenta.com
Twitter 2.5K Avg Length 27 min Get Email Contact

21. Service Intelligence Podcast

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Service Intelligence Podcast talks to experts from around the world to help you improve your customer support and customer service operations.
Producer/Network Gustav Kotkas, Qminder
Email ****@qminder.com
Avg Length 41 min Get Email Contact

22. Customer Service Gold Dust Podcast

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Gavin Scott, charismatic customer service expert, hosts this weekly podcast where he shares his own experiences of being in the military, of business, of sport and of life, all through the magic of storytelling. Gavin's stories and humour are guaranteed to brighten your day.MORE Producer/Network Gavin Scott
Email ****@gavinscott.me
Facebook 210Twitter 919 Avg Length 32 min Get Email Contact