15 Best Customer Loyalty Podcasts

1. Leaders in Customer Loyalty

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Website Apple Spotify
Loyalty360 is the association for customer loyalty. We bring together the best loyalty-focused professionals from technology and service suppliers and brands under one roof. Through Loyalty360, these professionals find invaluable resources, networking opportunities and guidance provided by internal thought leaders and brands/suppliers on the cutting edge of customer loyalty.MORE Email ****@loyalty360.org
Apple Rating 4.3/5Facebook 3.6KTwitter 189.2KInstagram 419 Avg Length 28 min Since May 2020 Get Email Contact Get Influential Podcasters ContactsGet access to 100k active Podcasters, Influencers in 1500 niche categories.Get targeted media contact list in your niche at your fingertips so you can focus on running your campaign.Email us the categories of Podcasters you want to reach out for your marketing campaign at anuj@feedspot.com Copy email. We'll share active Podcasters list with verified email contacts in an Excel or CSV format.Email us

2. Customer Confidential

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Website Apple Spotify
The Customer Confidential Podcast unlocks a world of unparalleled customer and employee loyalty insights. Every episode is a master class in loyalty. Guests include CMOs, CXOs, and heroes of customer-centric transformation, along with thought leaders who inspire them. This podcast is your source for untold stories of customer and employee loyalty. Challenging, insightful, and instructive-all in one place. Earned growth starts here.MORE Host Rob Markey
Producer/Network Rob Markey, Bain & Company partner and customer experience expert
Email ****@bain.com
Apple Rating 4.9/5Facebook 1.1KTwitter 1K Avg Length 34 min Since Jun 2014 Get Email Contact

3. Branding Deep Dive

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Website Apple Spotify
The branding deep dive podcast is a podcast where we have in depth discussions about what brands are doing well to drive customer loyalty, and how you can take those principles and apply them in your own brand. The host is Ahmed Cheema, a student of brand strategy.MORE Producer/Network Ahmed Cheema
Email ****@twothreetwofive.com
Apple Rating 5/5 Avg Length 40 min Get Email Contact

4. Customers Who Click

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Website Apple Spotify YouTube
Do you want actionable advice from the best and brightest eCommerce & D2C professionals? Customers Who Click presents D2C eCommerce-specific advice to keep your customers clicking. We will discuss a variety of industry tools and methods, such as search engine optimization, social media, conversion rate optimization, customer loyalty, referral marketing, and more. Join me, Will Laurenson of Customers Who Click, as we fight to keep your customers clicking!MORE Host Will Laurenson
Producer/Network Will Laurenson
Email ****@customerswhoclick.com
Apple Rating 4.8/5Twitter 679 Avg Length 36 min Get Email Contact

5. Experience Strategy Podcast

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Website Apple Spotify
Have you ever had an experience as a customer that left you wondering, 'What were they thinking?' The Experience Strategy Podcast has your answer! Whether you are part of a vast experience strategy team, or you're a small business owner interested in creating an experience strategy that drives customer loyalty and value, you'll find powerful, actionable insights in every episode.MORE Producer/Network Aransas Savas & Dave Norton
Email ****@gmail.com
Apple Rating 5/5 Avg Length 38 min Video Podcast YouTube
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6. Customer Experience University

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Website Apple Spotify
New York Times #1 bestselling author, Joseph Michelli, Ph.D., shares customer experience, leadership, and business insights from Mercedes-Benz, Starbucks, Ritz-Carlton, Zappos, Pike Place Fish, and many more.At The Michelli Experience, we help front-line employees, managers, and senior leaders deliver relevant and engaging service experiences. To that end, we provide keynote and workshop presentations, short-term and extended consulting services, and bestselling books to meet your needs.MORE Host Dr. Joseph A. Michelli
Email ****@josephmichelli.com
Apple Rating 4.4/5Facebook 646Twitter 17KInstagram 5.1K Avg Length 4 min Get Email Contact

7. The Pop Up Report

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Ethan Song interviews DTC and CPG founders to uncover how they fostered and scaled their communities to create profitable businesses. Gain a deeper understanding of the tools, tactics and retention strategies that build true customer loyalty. Ethan was previously the Co-Founder & CEO of Frank & Oak a sustainable apparel brand that generated 9-figures in revenue before being acquired by private equity in 2020. He's now the Co-Founder & CEO of RareCircles.MORE Host Ethan Song
Producer/Network Ethan Song
Email ****@substack.com
Apple Rating 5/5Facebook 23Twitter 1.1KInstagram 6.1K Avg Length 45 min Get Email Contact

8. Loyalty Discussions with White Label Loyalty

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Website Apple Spotify YouTube
Loyalty discussions is a podcast all about customer loyalty, retention and rewards. We interview top industry experts to give you a roadmap on how to create customer loyalty, so you can keep your customers coming back for more.MORE Producer/Network White Label Loyalty
Email ****@whitelabel-loyalty.com
Facebook 193Twitter 2K Avg Length 22 min Get Email Contact

9. Crack the Customer Code

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Website Apple Spotify YouTube
Crack the Customer Code is dedicated to helping business professionals, small business owners, and customer-facing professionals learn the ins and outs of creating great customer experiences. With interviews and insights from a wide range of experts in the field, Crack the Customer Code will explore both timely and timeless topics, from how to increase customer loyalty through social media to why customers are more prone to lose control with companies nowadays.MORE Producer/Network Adam and Jeannie
Email ****@gmail.com
Apple Rating 5/5Facebook 1.6KTwitter 15.1K Avg Length 21 min Since Dec 2014 Get Email Contact

10. Hit Subscribe

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Website Apple Spotify
Subscriptions are everywhere. Nearly half a billion people worldwide subscribe to Netflix, Spotify, or Amazon Prime and that number is only increasing. So why don't we see more ecommerce companies adopting subscriptions? Many of the most successful direct-to-consumer brands are already reaping the benefits: predictable revenue, increased lifetime value, and massive customer loyalty. Join us as we explore the customer experience of top direct-to-consumer brands.MORE Producer/Network Recharge
Email ****@rechargeapps.com
Apple Rating 5/5 Avg Length 29 min Get Email Contact

11. Thank You Come Again

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Website Apple Spotify
Blake interviews leading DTC operators and founders to uncover their proven strategies for driving repeat purchases and building brand loyalty. Say goodbye to generic tips and fluffy content. This podcast delivers actionable insights and tactics that you can use to boost repeat business and grow your customer base. Subscribe to TYCA now and take your eCommerce brand to the next level!MORE Host Blake Imperl
Producer/Network Blake Imperl
Email ****@wonderment.com
Apple Rating 5/5 Avg Length 44 min Get Email Contact

12. Get Personal with Loyalty

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Website Apple Spotify YouTube
Coming through the digital transformation era, we're now equipped to deliver the experiences our customers desire. Listen in to this podcast to learn from the experts and practitioners elevating customer experiences by leveraging loyalty strategy, data and technology.MORE Host Erin Raese
Producer/Network Annex Cloud
Email ****@annexcloud.com
Apple Rating 5/5Facebook 861Twitter 3.3K Avg Length 36 min Get Email Contact

13. yaylive, the loyalty podcast

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yaylive is a collection of conversations with successful DTC brands founders and industry experts to learn how to create and nurture long-lasting customer relationships, to grow fast and sustainably. Retention is the holy grail of eCommerce growth these days and we are here to help you navigate this with concrete examples, practical advice while being inspired by great brand stories.MORE Producer/Network yayloh
Email ****@yayloh.com
Facebook 2Instagram 84 Avg Length 29 min Get Email Contact

14. Epsilon Loyalty Index

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The 'Epsilon Loyalty Index' is a definitive guide that uses proprietary methodology to measure true customer loyalty in specific markets worldwide.The Loyalty Index takes a holistic approach using data science to understand loyalty drivers, enabling brands to understand underlying attitudes that predict and measure true customer loyalty over time.MORE Producer/Network Epsilon
Email ****@letstalkloyalty.com
Facebook 12KTwitter 365Instagram 1.9K Avg Length 6 min Get Email Contact