11 Best Customer Loyalty Podcasts

1. Customer Confidential: Untold Stories of Earned Growth

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The Customer Confidential Podcast unlocks a world of unparalleled customer and employee loyalty insights. Host Rob Markey, a Net Promoter System pioneer, uses his deep expertise and empathetic approach to challenge conventional wisdom, peel back layers of typical advice, and expose the real stories of industry transformation. Take a deep dive into discussions on CX, customer journey, customer insights, Net Promoter Score, and more. Every episode is a master class in loyalty...MORE Host Rob Markey
Producer/Network Rob Markey, Bain & Company partner and customer experience expert
Email ****@bain.com
Estimated listeners
Apple Rating 4.9/5Apple Reviews 71Facebook 1.1KTwitter 1K Avg Length 30 min Format Medium form Since Jun 2014 Get Email Contact Get access to full database of 2.7M podcastsCreate podcast lists, export in spreadsheet or CSV file with email contacts and start your podcast outreach in minutes.Sign Up for Free with Email Continue with Google

2. Leaders in Customer Loyalty, Powered by Loyalty360

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Leaders in Customer Loyalty : for those looking to deepen customer experience, engagement, and brand loyalty. Each episode features innovative brands, industry experts, and executive leaders who share actionable insights, proven strategies, and real-world experiences designed to help marketers and brand professionals stay ahead in the ever-evolving world of customer loyalty.MORE Hosts Ethan Perry, Mark Johnson
Producer/Network Loyalty360
Email ****@loyalty360.org
Estimated listeners
Apple Rating 4.5/5Apple Reviews 5Facebook 3.5KTwitter 179.8KInstagram 481 Avg Length 30 min Format Medium form Since May 2020 Get Email Contact

3. Experience Strategy Podcast with Stone Mantel

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Apple YouTube Episodes
Have you ever had an experience as a customer that left you wondering, 'What were they thinking?' The Experience Strategy Podcast has your answer!We are endlessly curious about what makes great customer experiences and the strategies that successful (and unsuccessful) organizations leverage to create deep and meaningful relationships with their customers...MORE Hosts Dave Norton, Aransas Savas
Producer/Network Aransas Savas & Dave Norton
Email ****@gmail.com
Estimated listeners
Apple Rating 5/5Apple Reviews 18 Avg Length 23 min Format Medium form Video Podcast YouTube
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4. Customer Experience University - Winning Loyalty & Engagement One Customer at a Time

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Joseph Michelli is an organizational consultant, professional speaker and New York Times #1, Wall Street Journal, USA Today and Businessweek Magazine bestselling business author. He has consulted with and written books about leadership and customer experience at brands like Starbucks, Mercedes-Benz, The Ritz-Carlton Hotel Company, Zappos, and the Pike Place Fish Market. This podcast offers practical leadership tips gained from great businesses - large and small. It will spark you and your company to drive engagement loyalty and advocacy among your people and customers. More info on Dr...MORE Host Joseph Michelli
Producer/Network Dr. Joseph A. Michelli
Email ****@josephmichelli.com
Estimated listeners
Apple Rating 4.4/5Apple Reviews 17Facebook 644Twitter 18.2KInstagram 3.3K Avg Length 3 min Format Bite size Get Email Contact

5. Crack the Customer Code

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Crack the Customer Code is dedicated to helping business professionals, small business owners, and customer-facing professionals learn the ins and outs of creating great customer experiences. With interviews and insights from a wide range of experts in the field, Crack the Customer Code will explore both timely and timeless topics, from how to increase customer loyalty through social media to why customers are more prone to lose control with companies nowadays...MORE Producer/Network Adam and Jeannie
Email ****@gmail.com
Estimated listeners
Apple Rating 5/5Apple Reviews 44Facebook 1.6KTwitter 15.1K Avg Length 21 min Format Medium form Since Dec 2014 Get Email Contact

6. Customers Who Click

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Do you want actionable advice from the best and brightest eCommerce & D2C professionals? Customers Who Click presents D2C eCommerce specific advice to keep your customers clicking.In each episode, you'll learn from experts sharing tools, success stories and insights on how to grow your eCommerce business.Will Laurenson interviews marketing leaders, from companies such as Fiverr, Virgin Pure, and Jellyfish Group, to help you understand the complete customer journey, their expectations and what is important for the growth of your eCommerce business...MORE Host Will Laurenson
Producer/Network Will Laurenson
Email ****@customerswhoclick.com
Estimated listeners
Apple Rating 5/5Apple Reviews 32Twitter 704Instagram 290 Avg Length 39 min Format Medium form Get Email Contact

7. Hit Subscribe | The subscription ecommerce podcast by Recharge

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Recharge powers subscriptions to over 15,000 brands who are reaping the benefits of predictable revenue, increased lifetime value, and massive customer loyalty. Join us as we chat with founders, CEOs and top executives about their subscription ecommerce experience, the highs and lows of running their business, the tips they use to grow their brand and more!So, Hit Subscribe and let's get started.MORE Host Kristen LaFrance
Producer/Network Recharge
Email ****@rechargeapps.com
Estimated listeners
Apple Rating 5/5Apple Reviews 20 Avg Length 29 min Format Medium form Get Email Contact

8. Get Personal with Loyalty

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Coming through the digital transformation era, we're now equipped to deliver the experiences our customers desire.  Listen in to this podcast to learn from the experts and practitioners elevating customer experiences by leveraging loyalty strategy, data and technology.MORE Host Erin Raese
Producer/Network Annex Cloud
Email ****@annexcloud.com
Estimated listeners
Apple Rating 5/5Apple Reviews 20Facebook 833Twitter 3.3K Avg Length 35 min Format Medium form Get Email Contact

9. yaylive, the loyalty podcast for DTC brands

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yaylive is a collection of conversations with successful DTC brands founders and industry experts to learn how to create and nurture long-lasting customer relationships, to grow fast and sustainably. Retention is the holy grail of eCommerce growth these days and we are here to help you navigate this with concrete examples, practical advice while being inspired by great brand stories.MORE Producer/Network yayloh
Email ****@yayloh.com
Estimated listeners
Facebook 2Instagram 84 Avg Length 29 min Format Medium form Get Email Contact

10. Loyalty Discussions with White Label Loyalty

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Loyalty discussions is a podcast all about customer loyalty, retention and rewards. We interview top industry experts to give you a roadmap on how to create customer loyalty, so you can keep your customers coming back for more.MORE Producer/Network White Label Loyalty
Email ****@whitelabel-loyalty.com
Estimated listeners
Facebook 200Twitter 2K Avg Length 22 min Format Medium form Get Email Contact

11. Epsilon Loyalty Index

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The 'Epsilon Loyalty Index' is a definitive guide that uses proprietary methodology to measure true customer loyalty in specific markets worldwide.The Loyalty Index takes a holistic approach using data science to understand loyalty drivers, enabling brands to understand underlying attitudes that predict and measure true customer loyalty over time.The Epsilon Loyalty Indexes features research with consumers in UAE, Australia and the UK, and delivers exciting loyalty insights for loyalty marketers in those markets.Download your copy of the most recent reports on www.EpsilonLoyaltyIndex.comMORE Producer/Network Epsilon
Email ****@letstalkloyalty.com
Estimated listeners
Facebook 12.8KTwitter 365Instagram 2K Avg Length 6 min Format Bite size Get Email Contact