13 Best Customer Marketing Podcasts

1. The Advocacy Channel: A Customer Marketing Podcast

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Advocacy and customer marketing have become hot topics in the modern marketing world, and for good reason. The brands that get ahead in competitive industries are ones that purposefully build and leverage the advocacy and loyalty of their customers, prospects, partners, and supporters to drive new and repeat business. Join us every month as we go behind the scenes with marketing experts across industries to uncover the best insights and strategies when it comes to engaging your audience and building advocacy.more Producer/Network impact.com
Email ****@impact.com
Estimated Monthly Listeners 100-1k
Recent Guests Mariana Doncel, Ashley Stead +10 more
Apple Rating 5/5Apple Reviews 8 Avg Length 35 min Format Medium form Get Email Contact Get access to full database of 2.7M podcastsCreate podcast lists, export in spreadsheet or CSV file with email contacts and start your podcast outreach in minutes.Sign Up for Free with Email Continue with Google

2. Customer Marketing Catch-up

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Listen to conversations with some of the biggest names in customer marketing today. From advocacy and churn, to CABs and cross-departmental collaboration, our podcast is filled with advice and real-life scenarios from our customer marketing guests. Find your headphones and tune in.more Producer/Network Customer Marketing Alliance
Email ****@customermarketingalliance.com
Apple Reviews 1Facebook 522Twitter 98 Avg Length 36 min Format Medium form Get Email Contact

3. The Peerbound Podcast

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On The Peerbound Podcast, we believe customer centricity is core to success. And our host, Sunny Manivannan, is excited to share stories from customer-obsessed leaders who consistently raise the bar. Tune in weekly to hear top marketing leaders in enterprise software discuss their career journeys and share their unique insights, future predictions, and proven strategies for amplifying the voice of the customer to accelerate growth.more Producer/Network Peerbound
Email ****@peerbound.com
Estimated Monthly Listeners 100-1k
Recent Guests Jess Walker McFarland, Jennifer Thompson +10 more
Apple Rating 5/5Apple Reviews 2 Avg Length 40 min Format Long form Get Email Contact

4. Customer Champions

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Most B2B companies overlook their biggest growth opportunity: investing in the customers they already have. Yet, customer marketing leaders struggle to secure budget, prove ROI, and drive growth.In a world obsessed with more (more leads, more deals, more revenue), how do you make customer advocacy a non-negotiable growth strategy?This show is for marketers who want to turn customer advocacy into a strategic growth engine. Each episode features customer marketing pioneers, revenue leaders, and industry experts sharing actionable strategies to engage, retain, and expand your client base...more Producer/Network Jeff Reekers
Recent Guests Lauren Turner, Emily Cid +5 more
Avg Length 31 min Format Medium form Get Email Contact

5. Learning with Leadership: A Customer Marketing Podcast

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Looking to learn more about leadership roles within Customer Marketing? Want some unique insights from fellow leadership figures?Here at Customer Marketing Alliance's Learning with Leadership Podcast, we'll be interviewing and discussing leadership positions, the ups and downs, with some big and upcoming names in Customer Marketing.more Producer/Network Customer Marketing Alliance
Email ****@productmarketingalliance.com
Apple Reviews 1Facebook 522Twitter 98 Avg Length 17 min Format Short form Get Email Contact

6. Let's Talk Loyalty

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'Let's Talk Loyalty' is an industry podcast for loyalty marketing professionals. If you work in loyalty marketing, join us every week to learn the latest ideas and marketing insights from loyalty specialists around the world.Check out our website on: http://www.letstalkloyalty.com/more Host Paula Thomas
Email ****@letstalkloyalty.com
Estimated Monthly Listeners 1k-10k
Recent Guests Nida Unas, Miranda Bliss +33 more
Apple Rating 4.6/5Apple Reviews 64 Avg Length 45 min Format Long form Get Email Contact

7. Building With Buyers

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Website Apple Episodes
Building With Buyers is a show for marketing leaders on how to grow companies without losing sight of the buyer. Too many teams end up stuck in the office, staring at whiteboards and spreadsheets, chasing revenue while the buyer experience becomes an afterthought. This show is about proving you can have both: real growth and a buyer experience that surprises and delights. Hosted by Anna Furmanov. Visit furmanovmarketing.com to learn more about the host.more Producer/Network Anna Furmanov
Email ****@furmanovmarketing.com
Estimated Monthly Listeners 1k-10k
Recent Guests Eric Holland, Caitlin Sullivan +4 more
Apple Rating 4.8/5Apple Reviews 77 Avg Length 35 min Format Medium form Get Email Contact

8. Retention Chronicles

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Ecommerce brands are focusing on increasing customer retention. Join us as we discuss marketing, operations, and the customer experience with top DTC brands for real strategy around generating revenue, email marketing, social media, performance metrics, AI, customer communication, & more in the Shopify ecosystem. Retention Chronicles is hosted and produced by Mariah Parsons and is sponsored by Malomo, a branded order tracking platform improving the post-purchase experience. Be sure to subscribe & check out retentionchronciclespodcast.com .more Host Mariah Parsons
Email ****@gomalomo.com
Estimated Monthly Listeners 1k-10k
Recent Guests Meredith Mills-Merritt, Jo
Apple Rating 5/5Apple Reviews 38 Avg Length 31 min Format Medium form Get Email Contact

9. Retain: The Customer Retention Podcast

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Welcome to Retain: The Customer Retention Podcast! Join host Lauren DeSouza on her journey to discover the power of retaining customers. Accompanied by marketing experts, this podcast will demystify customer retention and deep-dive into how international companies are using it to keep their customers coming back for more.more Host Lauren DeSouza
Producer/Network Gameball
Email ****@aceinterviewprep.io
Estimated Monthly Listeners 1k-10k
Apple Rating 5/5Apple Reviews 66Facebook 4.3KTwitter 162Instagram 987 Avg Length 31 min Format Medium form Get Email Contact

10. Customer Confidential: Untold Stories of Earned Growth

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The Customer Confidential Podcast unlocks a world of unparalleled customer and employee loyalty insights. Host Rob Markey, a Net Promoter System pioneer, uses his deep expertise and empathetic approach to challenge conventional wisdom, peel back layers of typical advice, and expose the real stories of industry transformation. Take a deep dive into discussions on CX, customer journey, customer insights, Net Promoter Score, and more. Every episode is a master class in loyalty...more Host Rob Markey
Producer/Network Rob Markey, Bain & Company partner and customer experience expert
Email ****@bain.com
Estimated Monthly Listeners 1k-10k
Recent Guests Megan Riggs, Andy Pierce +18 more
Apple Rating 4.9/5Apple Reviews 74Facebook 1.1KTwitter 1K Avg Length 32 min Format Medium form Since Jun 2014 Get Email Contact

11. [Un]Churned The No. 1 Podcast for Customer Retention

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If you're experimenting with automation, questioning the traditional post-sales model, or trying to drive more value with less headcount, you're in the right place. AI won't fix churn, but these conversations might. Retention is the new growth, AI is rewriting the rules. Hosted by Josh Schachter, SVP of Atlas at Gainsight, [Un]Churned—the No. 1 podcast for retention and Customer Success leaders—features real talk with the sharpest minds in the Customer Success space. We dig into how teams are scaling smarter, activating AI agents, and redesigning the customer journey for lasting impact.more Hosts Josh Schachter, Kristi Faltorusso, Jon Johnson
Producer/Network Josh Schachter - UpdateAI
Email ****@update.ai
Estimated Monthly Listeners 1k-10k
Recent Guests Scott Barker, Rob Edmondson +21 more
Apple Rating 5/5Apple Reviews 110Twitter 294 Avg Length 34 min Format Medium form Get Email Contact

12. Building Brand Advocacy

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Building Brand Advocacy is a tactical marketing podcast exploring how the world's most impactful brands grow. Hosted by Paul Archer and Verity Hurd, the show explores the tactics and strategies behind modern brand building. Each episode breaks down how category-defining brands, platform leaders, and industry insiders rewriting the rules of growth and the tactics, strategies, and decisions other brands can apply immediately. This podcast is your marketing playbook.more Producer/Network Paul Archer and Verity Hurd
Email ****@buildingbrandadvocacy.com
Estimated Monthly Listeners 1k-10k
Recent Guests Alice Ratcliffe, Grace Andrews +9 more
Apple Rating 5/5Apple Reviews 31 Avg Length 39 min Format Medium form Get Email Contact

13. What Would They Do? The Customer Experience Podcast For Online Business

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Welcome to What Would They Do?, the customer experience podcast for online business owners such as membership site owners, course creators and coaches. Every week, I answer your burning CX questions, and set you up with actionable, out-of-the-box customer experience and retention strategies you can pull off without costly tech tools or lavish corporate marketing budgets! Join me as I explore different aspects of the customer journey, and how a remarkable customer experience can boost your conversions and customer loyalty… and so much more! Whether you're a course creator, membership site o..more Producer/Network Nadine Nethery | Customer Experience Strategist & Copywriter
Email ****@candocontent.com
Estimated Monthly Listeners 1k-10k
Recent Guests Dolly DeLong, Shelley Hitz +4 more
Apple Rating 5/5Apple Reviews 19 Avg Length 18 min Format Short form Get Email Contact