13 Best Customer Marketing Podcasts

1. The Advocacy Channel: A Customer Marketing Podcast

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Advocacy and customer marketing have become hot topics in the modern marketing world, and for good reason. The brands that get ahead in competitive industries are ones that purposefully build and leverage the advocacy and loyalty of their customers, prospects, partners, and supporters to drive new and repeat business. Join us every month as we go behind the scenes with marketing experts across industries to uncover the best insights and strategies when it comes to engaging your audience and building advocacy.MORE Producer/Network impact.com
Email ****@impact.com
Estimated Monthly Listeners 100-1k
Recent Guests Doug Lewis, Mal Chia
Apple Rating 5/5Apple Reviews 8 Avg Length 35 min Format Medium form Get Email Contact Get access to full database of 2.7M podcastsCreate podcast lists, export in spreadsheet or CSV file with email contacts and start your podcast outreach in minutes.Sign Up for Free with Email Continue with Google

2. Customer Marketing Catch-up

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With our wonderful hosts, listen to conversations with some of the biggest names in customer marketing today. Sponsored by Influitive, get insights from professionals about how to navigate the world of customer marketing.From advocacy and churn, to customer advisory board and cross-departmental collaboration, our podcast is filled with advice and real-life scenarios from our customer marketing guests.Find your headphones and tune in. ?MORE Producer/Network Customer Marketing Alliance
Email ****@customermarketingalliance.com
Estimated Monthly Listeners 100-1k
Apple Reviews 1Facebook 525Twitter 98 Avg Length 36 min Format Medium form Get Email Contact

3. The Peerbound Podcast

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On The Peerbound Podcast, we believe customer centricity is core to success. And our host, Sunny Manivannan, is excited to share stories from customer-obsessed leaders who consistently raise the bar. Tune in weekly to hear top marketing leaders in enterprise software discuss their career journeys and share their unique insights, future predictions, and proven strategies for amplifying the voice of the customer to accelerate growth.MORE Producer/Network Peerbound
Email ****@peerbound.com
Estimated Monthly Listeners 100-1k
Recent Guests Jennifer Thompson, Kevin Lau +1 more
Apple Rating 5/5Apple Reviews 2 Avg Length 40 min Format Long form Get Email Contact

4. Customer Champions

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Most B2B companies overlook their biggest growth opportunity: investing in the customers they already have. Yet, customer marketing leaders struggle to secure budget, prove ROI, and drive growth.In a world obsessed with more (more leads, more deals, more revenue), how do you make customer advocacy a non-negotiable growth strategy?This show is for marketers who want to turn customer advocacy into a strategic growth engine. Each episode features customer marketing pioneers, revenue leaders, and industry experts sharing actionable strategies to engage, retain, and expand your client base...MORE Recent Guests Shannon Howard, Lauren Turner +1 more
Avg Length 31 min Format Medium form Get Email Contact

5. Learning with Leadership: A Customer Marketing Podcast

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Looking to learn more about leadership roles within Customer Marketing? Want some unique insights from fellow leadership figures?Here at Customer Marketing Alliance's Learning with Leadership Podcast, we'll be interviewing and discussing leadership positions, the ups and downs, with some big and upcoming names in Customer Marketing.MORE Producer/Network Customer Marketing Alliance
Email ****@productmarketingalliance.com
Apple Reviews 1Facebook 525Twitter 98 Avg Length 17 min Format Short form Get Email Contact

6. Let's Talk Loyalty

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'Let's Talk Loyalty' is an industry podcast for loyalty marketing professionals. If you work in loyalty marketing, join us every week to learn the latest ideas and marketing insights from loyalty specialists around the world.Check out our website on: http://www.letstalkloyalty.com/MORE Host Paula Thomas
Email ****@letstalkloyalty.com
Estimated Monthly Listeners 1k-10k
Apple Rating 4.6/5Apple Reviews 64 Avg Length 45 min Format Long form Get Email Contact

7. Building With Buyers: Startup Marketing and Growth Fueled By Customers

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A show that explores the role that customers play in helping companies build to their next level of growth. Hosted by Anna Furmanov. Visit furmanovmarketing.com to learn more about the host.
Email ****@furmanovmarketing.com
Estimated Monthly Listeners 1k-10k
Recent Guests Caitlin Sullivan, Shannon Howard +2 more
Apple Rating 4.8/5Apple Reviews 38 Avg Length 38 min Format Medium form Get Email Contact

8. Retention Chronicles

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Ecommerce brands are focusing on increasing customer retention. Join us as we discuss marketing, operations, and the customer experience with top DTC brands for real strategy around generating revenue, email marketing, social media, performance metrics, AI, customer communication, & more in the Shopify ecosystem. Retention Chronicles is hosted and produced by Mariah Parsons and is sponsored by Malomo, a branded order tracking platform improving the post-purchase experience. Be sure to subscribe & check out retentionchronciclespodcast.com .MORE Host Mariah Parsons
Email ****@gomalomo.com
Estimated Monthly Listeners 1k-10k
Apple Rating 5/5Apple Reviews 38 Avg Length 31 min Format Medium form Get Email Contact

9. Retain: The Customer Retention Podcast

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Welcome to Retain: The Customer Retention Podcast! Join host Lauren DeSouza on her journey to discover the power of retaining customers. Accompanied by marketing experts, this podcast will demystify customer retention and deep-dive into how international companies are using it to keep their customers coming back for more.MORE Host Lauren DeSouza
Producer/Network Gameball
Email ****@aceinterviewprep.io
Estimated Monthly Listeners 1k-10k
Apple Rating 5/5Apple Reviews 66Facebook 4.3KTwitter 162Instagram 987 Avg Length 31 min Format Medium form Get Email Contact

10. Customer Confidential: Untold Stories of Earned Growth

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The Customer Confidential Podcast unlocks a world of unparalleled customer and employee loyalty insights. Host Rob Markey, a Net Promoter System pioneer, uses his deep expertise and empathetic approach to challenge conventional wisdom, peel back layers of typical advice, and expose the real stories of industry transformation. Take a deep dive into discussions on CX, customer journey, customer insights, Net Promoter Score, and more. Every episode is a master class in loyalty...MORE Host Rob Markey
Producer/Network Rob Markey, Bain & Company partner and customer experience expert
Email ****@bain.com
Estimated Monthly Listeners 1k-10k
Recent Guests Utibe Bassey, Mari Cross +1 more
Apple Rating 4.9/5Apple Reviews 74Facebook 1.1KTwitter 1K Avg Length 31 min Format Medium form Since Jun 2014 Get Email Contact

11. [Un]Churned The No. 1 Podcast for Customer Retention

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If you're experimenting with automation, questioning the traditional post-sales model, or trying to drive more value with less headcount, you're in the right place. AI won't fix churn, but these conversations might. Retention is the new growth & AI is rewriting the rules. Hosted by Josh Schachter, SVP of Atlas at Gainsight, [Un]Churned—the No. 1 podcast for retention and Customer Success leaders—features real talk with the sharpest minds in the Customer Success space. We dig into how teams are scaling smarter, activating AI agents, and redesigning the customer journey for lasting impact.MORE Hosts Josh Schachter, Kristi Faltorusso, Jon Johnson
Producer/Network Josh Schachter - UpdateAI
Email ****@update.ai
Estimated Monthly Listeners 1k-10k
Recent Guests Diego Ballona, Jim Richmond
Apple Rating 5/5Apple Reviews 110Twitter 294 Avg Length 32 min Format Medium form Get Email Contact

12. Building Brand Advocacy

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The Building Brand Advocacy podcast is your go-to for tactical conversations with marketing minds from fashion, beauty, wellness, and beyond. Hosted by Paul Archer and Verity Hurd, this podcast brings together industry leaders and experts to share how they cultivate communities, empower advocates, and drive results at scale.Whether you're a founder, CMO, or marketer at a scaling brand, this is your space to stay ahead in modern brand building. From creating authentic connections to mobilizing passionate fans for Social Commerce, learn the principles of building Advocacy.MORE Producer/Network Paul Archer and Verity Hurd
Email ****@buildingbrandadvocacy.com
Estimated Monthly Listeners 1k-10k
Recent Guests Daisy Kelly, Sophie Miller +2 more
Apple Rating 5/5Apple Reviews 31 Avg Length 39 min Format Medium form Get Email Contact

13. What Would They Do? The Customer Experience Podcast For Small Business

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Welcome to What Would They Do?, the customer experience podcast for small business owners. Every week, I answer your burning CX questions, and set you up with actionable, out-of-the-box customer experience strategies you can pull off without costly tech tools or lavish corporate marketing budgets! Join me as I explore different aspects of the customer journey, and how a remarkable customer experience can boost customer loyalty, first-time sales and your audience engagement… and so much more! Whether you're a course creator, membership site owner or service provider, this is the customer ex..MORE Producer/Network Nadine Nethery | Customer Experience Strategist & Copywriter
Email ****@candocontent.com
Estimated Monthly Listeners 100-1k
Recent Guests David Wachs, Laura Sprinkle +2 more
Apple Rating 5/5Apple Reviews 19 Avg Length 18 min Format Short form Get Email Contact