22 Best Customer Service Podcasts

1. Amazing Business Radio

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Amazing Business Radio features customer service expert and New York Times bestselling author Shep Hyken who interviews leading business professionals and other customer experience experts. Each guest shares tips and insights on how to succeed in business. The bright business minds featured on Amazing Business Radio come from all over the world and include viral video stars, corporate CEOs, bestselling authors, thought leaders, and many other inspiring personalities...MORE Host Shep Hyken
Producer/Network Shep Hyken & C-Suite Radio
Email ****@hyken.com
Estimated listeners
Apple Rating 5/5Apple Reviews 99Facebook 8.9KTwitter 106.3KInstagram 6.1K Avg Length 22 min Format Medium form Since Sep 2015 Get Email Contact Get access to full database of 2.7M podcastsCreate podcast lists, export in spreadsheet or CSV file with email contacts and start your podcast outreach in minutes.Sign Up for Free with Email Continue with Google

2. The CXChronicles Podcast

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🎧Tune into our top rated Customer Focused Business Podcast for Founders, Executives, Business Owners & leaders on your favorite podcast player including; Apple, Spotify & Amazon! The reality is most companies struggle with their team management & SaaS utilization rates, averaging 30% & require continued optimization, on-demand support & employee training. Globally companies collectively lose $3.7 trillion per year due to poor customer experiences & insufficient revenue ops & customer intelligence...MORE Host Adrian Brady Cesana
Producer/Network Adrian Brady-Cesana
Email ****@gmail.com
Estimated listeners
Apple Rating 4.8/5Apple Reviews 25Facebook 141Twitter 135Instagram 1.5K Avg Length 45 min Format Long form Since Dec 2017 Get Email Contact

3. Radically Personal

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The world has changed. The way we as consumers communicate, transact, and how we expect to be treated by the companies we buy from; it's all changed. Which means it's time to get Radically Personal with your customers. Radically Personal isn't just a buzzword— it's a customer service movement. It puts the customer at the heart of everything a company does...MORE Host Joseph Ansanelli
Producer/Network Gladly
Email ****@gladly.com
Estimated listeners
Apple Rating 4.9/5Apple Reviews 42Facebook 331Twitter 4.4K Avg Length 30 min Format Medium form Get Email Contact

4. Customer Service Revolution

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Customer service, done right, can be your company's single, biggest, competitive advantage. Join Customer Service Authority and best-selling author, John DiJulius, as he interviews leaders who are revolutionizing their industries. Hear their successes, and sometimes failures, that built best practices for exceeding expectations and gaining market share. Plus learn how these practices can be applied to your B2B or B2C business...MORE Host John Robert DiJulius III
Producer/Network John Dijulius
Email ****@thedijuliusgroup.com
Estimated listeners
Apple Rating 4.9/5Apple Reviews 20Facebook 2.9KTwitter 854 Avg Length 42 min Format Long form Since Apr 2020 Get Email Contact

5. The Modern Customer Podcast

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Go behind the scenes with customer experience leader Blake Morgan to explore the secrets of the world's most customer-centric companies. Blake is one of the world's top keynote speakers, authority on customer experience and the bestselling author of 'The Customer Of The Future' The Modern Customer reaches thousands of people each week conveying a message of how we make people feel - in business and in life - matters...MORE Host Blake Morgan
Email ****@flight-digital.com
Estimated listeners
Apple Rating 4.9/5Apple Reviews 58Facebook 4.5K Avg Length 25 min Format Medium form Since Aug 2015 Get Email Contact

6. Customer Service Academy

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Great customer service is the key to unlocking unparalleled sales growth. Customer Service Academy Radio features customer experience expert and award winning speaker Tony Johnson. Tony will share how to deliver the very best service to your customers and grow your business. Tony will interview leaders from best-in-class organizations and share his common sense approach to business success. Tony has led large and diverse teams in the restaurant, retail, and corporate spaces for decades and will share strategies and tactics that work in the real world on the front lines of service. Who's ready to IGNITE YOUR SERVICE!Learn more today at https://www.igniteyourservice.com/comeback...MORE Host Tony Johnson
Email ****@igniteyourservice.com
Estimated listeners
Apple Rating 4.8/5Apple Reviews 53Facebook 673 Avg Length 29 min Format Medium form Since Aug 2016 Get Email Contact

7. Navigating the Customer Experience

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Join host Yanique Grant as she takes you on a journey with global entrepreneurs and subject matter experts that can help you to navigate your customer experience. Learn what customers really want and how businesses can understand the psychology of each customer or business that they engage with. We will be looking at technology, leadership, customer service charters and strategies, training and development, complaint management, service recovery and so much more!MORE Host Yanique W.A. Grant
Producer/Network Yanique Grant, Customer Experience Strategist, Entrepreneur
Email ****@yaniquegrant.com
Estimated listeners
Apple Rating 5/5Apple Reviews 40 Avg Length 26 min Format Medium form Get Email Contact

8. Running Restaurants

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Running a restaurant is one of the most exhilarating yet challenging ventures out there. Every day, passionate restaurateurs pour their hearts into delivering dining experiences that both excite customers & simultaneously drive profits to the bottom line. But how can restaurants do both even better? Welcome to Running Restaurants, the podcast exploring actionable tips, valuable resources, and interesting insights every restaurant owner can easily implement in their own businesses...MORE Host Jaime Oikle
Producer/Network RunningRestaurants.com
Email ****@runningrestaurants.com
Estimated listeners
Apple Rating 4.7/5Apple Reviews 9Facebook 4.5K Avg Length 30 min Format Medium form Since Aug 2016 Get Email Contact

9. Customer Experience Superheroes

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Presented by CX Influencer of the Year 2024, Christopher Brooks. The CX Superheroes podcast, with over 50 episodes brings you insights, ideas and inspiration from the world of Customer Experience. With particular emphasis on people, brands and experiences which are 'superhero' like in their strategies. Either they define best in class or are pushing the boundaries for the next generation of customer experience. From strategy to delivery, from SMEs to Enterprise customer centricity, all aspects of CX are covered and celebrated.MORE Producer/Network Christopher Brooks
Email ****@clientship.com
Estimated listeners
Apple Reviews 3Facebook 166Twitter 755 Avg Length 44 min Format Long form Since Nov 2019 Get Email Contact

10. Customer Service Gold Dust Podcast

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Gavin Scott, charismatic customer service expert, hosts this weekly podcast where he shares his own experiences of being in the military, of business, of sport and of life, all through the magic of storytelling. Gavin's stories and humour are guaranteed to brighten your day.MORE Producer/Network Gavin Scott
Email ****@gavinscott.me
Estimated listeners
Apple Reviews 8Facebook 208Twitter 919 Avg Length 33 min Format Medium form Get Email Contact

11. Experience This!

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Welcome to Experience This! where you'll find inspiring examples of customer experience, great stories of customer service, and tips on how to make your customers love you even more. Always upbeat and the definitely entertaining, customer retention expert Joey Coleman and social media expert Dan Gingiss serve as your hosts for a weekly dose of positive customer experience. This show will help you attract and keep more customers so you can grow your business, increase your profits, and have more fun in the process...MORE Producer/Network Joey Coleman and Dan Gingiss
Email ****@joeycoleman.com
Estimated listeners
Apple Rating 4.8/5Apple Reviews 60Twitter 20.3K Avg Length 39 min Format Medium form Since Sep 2017 Get Email Contact

12. Press 1 For Nick

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Learn from Leaders (Chick-fil-a, The Ritz-Carlton, Crumbl Cookies, Zappos, Google, and Disney), best-selling authors (Matt Dixon, Laura Gassner Otting, Kindra Hall, Joey Coleman), and other fascinating people like Hostage Negotiators, Authors, Scientists, TEDX Speakers, and Researchers.Each episode features topics like Customer Experience, Employee Experience, Customer Journey, Customer Service, Employee Experience, Contact Center, Culture, Personalization, Storytelling, and more. The host of this podcast, Nick Glimsdahl uncovers insights and ideas that you can apply today.MORE Host Nick Glimsdahl
Producer/Network Press 1 For Nick
Email ****@glimsdahl.com
Estimated listeners
Apple Rating 5/5Apple Reviews 52Twitter 1.1K Avg Length 35 min Format Medium form Since May 2020 Get Email Contact

13. Crack the Customer Code

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Crack the Customer Code is dedicated to helping business professionals, small business owners, and customer-facing professionals learn the ins and outs of creating great customer experiences. With interviews and insights from a wide range of experts in the field, Crack the Customer Code will explore both timely and timeless topics, from how to increase customer loyalty through social media to why customers are more prone to lose control with companies nowadays...MORE Producer/Network Adam and Jeannie
Email ****@gmail.com
Estimated listeners
Apple Rating 5/5Apple Reviews 44Facebook 1.6KTwitter 15.1K Avg Length 21 min Format Medium form Since Dec 2014 Get Email Contact

14. CX Conversations

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What do businesses of all sizes value the most? Growth. But how do you grow in today's rapidly changing environment? CX Conversations is a business, marketing, and customer experience podcast packed with stories showcasing how modern businesses are using customer experience to drive revenue and create life-long connections. Tune in to hear the success stories of the brands you love, and draw practical knowledge from experts making strides across industries. Hosted and produced by Kustomer.MORE Host Gabe Larsen
Producer/Network LaunchPod Media
Email ****@kustomer.com
Estimated listeners
Apple Rating 5/5Apple Reviews 52Facebook 3Twitter 2.2KInstagram 628 Avg Length 20 min Format Short form Since Feb 2020 Get Email Contact

15. Beyond the Queue: Inside Customer Support

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Welcome to Beyond the Queue, a biweekly podcast by Stonly that looks at the human side of customer support leadership.In each episode, we talk with customer support leaders from companies like Shopify, Patreon, Gong, Loom, and more about their career journeys, how they build and scale their teams, and what advice they have for up-and-coming support leaders.We hope you enjoy the show! For more information about Stonly, an interactive guidance platform for self-serve support, visit stonly.com.MORE Producer/Network Stonly
Email ****@stonly.com
Estimated listeners
Apple Rating 5/5Apple Reviews 30 Avg Length 48 min Format Long form Since Apr 2021 Get Email Contact

16. CCW Digital: A Customer Service Online Platform

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Examining the relationship between your company and your customer.
Producer/Network Seth Adler
Email ****@callcenterweekdigital.com
Estimated listeners
Apple Rating 5/5Apple Reviews 4Facebook 2.1KTwitter 11K Avg Length 27 min Format Medium form Since May 2018 Get Email Contact

17. Associates Anonymous

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The podcast where we kick it with you every Wednesday to discuss the horrors of working in customer service!!
Producer/Network Associates Anonymous
Email ****@gmail.com
Estimated listeners
Apple Rating 4.9/5Apple Reviews 47Facebook 449Instagram 223 Avg Length 70 min Format Long form Since Nov 2018 Get Email Contact

18. Real Work Stories

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The Real Work Stories podcast is a laugh riot. Whether you work in customer service now, or have in the past, this hilarious podcast is sure to make you laugh. As the theme goes, these are real stories from real call center employees of all different types of companies across the country.MORE Producer/Network Benjamin White
Email ****@gmail.com
Estimated listeners
Apple Rating 5/5Apple Reviews 11 Avg Length 17 min Format Short form Get Email Contact

19. Service Intelligence Podcast

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Service Intelligence Podcast talks to experts from around the world to help you improve your customer support and customer service operations.
Producer/Network Gustav Kotkas, Qminder
Email ****@qminder.com
Estimated listeners
Avg Length 41 min Format Long form Get Email Contact

20. Future of Customer Service

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The 'Future of Customer Service' podcast features interviews of Customer Support and Service leaders to understand how things work, best practices, and the future of support. Hear their perspective on challenges and opportunities.The podcast is specifically designed for Directors, Vice Presidents, CEOs, Support Leaders, Support Engineers and Chief Customer Officers.This podcast is hosted by Jordi Torras, and brought to you by Inbenta. https://www.inbenta.comMORE Producer/Network Inbenta
Email ****@inbenta.com
Estimated listeners
Twitter 2.5K Avg Length 27 min Format Medium form Get Email Contact

21. The Customer Support Podcast

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Q&A with Customer Support Leaders from both B2B and B2C companies. Hear their perspective on challenges, opportunities and best-practices in setting up a world-class support organization.The podcast is meant for CEOs, Chief Customer Officers, Support Leaders, Support Engineers and even vendors who sell into support. Your host is Sandeep Jain. Write to us at ****@customersupportpodcast.com. More info: https://CustomerSupportPodcast.comMORE Producer/Network Sandeep Jain
Email ****@customersupportpodcast.com
Estimated listeners
Apple Rating 5/5Apple Reviews 5Twitter 73 Avg Length 52 min Format Long form Since Feb 2019 Get Email Contact

22. Getting Served

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Getting Served is a comedy podcast that turns the tables on the customer service industry. Every week, hosts Rose and Carissa read stories submitted by listeners about all of the things they have to deal with when working with the general public. So, grab a shift drink and join us every Tuesday as we use this podcast as a coping mechanism for all of our customer service induced trauma. To learn more, or to submit your own story, visit us at gettingservedpodcast.com or, send us an email at ****@gmail.com! Make sure to give us a 5 star review on iTunes and Spotify!MORE Producer/Network Carissa & Rose
Email ****@gmail.com
Estimated listeners
Apple Rating 4.8/5Apple Reviews 21Instagram 90 Avg Length 30 min Format Medium form Get Email Contact