51 Best Customer Service Podcasts

1. The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom

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On The Ticket , you'll hear Intercom's Customer Support team in conversation with the customer service leaders, renowned customer experience thinkers, and influential authors who are shaping the field of customer support. Follow The Ticket to get the weekly episodes and sign up for our twice-monthly newsletter bursting with all the insights, trends, tips, and assets your team needs to embrace the future of customer service. https://www.intercom.com/blog/newsletter 🏠 www.intercom.commore Hosts Bobby Stapleton, Ruth O Brien
Email ****@intercom.com
Estimated Monthly Listeners 10k-50k
Recent Guests Fred Walton, Franka Martinovic +4 more
Apple Rating 4.6/5Apple Reviews 203Facebook 39.4KTwitter 42.3KInstagram 1.9K Avg Length 23 min Format Medium form Since May 2015 Get Email Contact Get access to full database of 2.7M podcastsCreate podcast lists, export in spreadsheet or CSV file with email contacts and start your podcast outreach in minutes.Sign Up for Free with Email Continue with Google

2. Get Out of Wrap - Contact Centre Chat

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There are 6,000 contact centres in the UK - this is the 1st podcast dedicated to the world of the contact centre. Perhaps still an industry with a negative perception externally, the reality is very different & very positive. This is a podcast all about best practice in Contact Centres &what vibrant, vital, diverse, exciting engagement places they really are. I'll be chatting to people who know their stuff and are doing great things. This podcast is independent and a proud supporter of Action Aid UK .more Host Martin Teasdale
Email ****@outlook.com
Estimated Monthly Listeners 1k-10k
Recent Guests Jamie Corbett, Lee Houghton +12 more
Apple Rating 5/5Apple Reviews 87Twitter 311Instagram 103 Avg Length 49 min Format Long form Get Email Contact

3. Amazing Business Radio

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Amazing Business Radio features customer service expert and New York Times bestselling author Shep Hyken who interviews leading business professionals and other customer experience experts. Each guest shares tips and insights on how to succeed in business. The bright business minds featured on Amazing Business Radio come from all over the world and include viral video stars, corporate CEOs, bestselling authors, thought leaders, and many other inspiring personalities...more Host Shep Hyken
Producer/Network Shep Hyken & C-Suite Radio
Email ****@hyken.com
Estimated Monthly Listeners 1k-10k
Recent Guests Aaron Cannon, John Kim +14 more
Apple Rating 5/5Apple Reviews 111Facebook 8.9KTwitter 106.3KInstagram 6.1K Avg Length 20 min Format Short form Since Sep 2015 Get Email Contact

4. Advice from a Call Center Geek!

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Advice from a Call Center Geek is a weekly podcast with a focus on all things call center and contact center. Tom Laird, CEO of 600+ seat award-winning BPO, Expivia Interaction Marketing and Ai auto QA startup OttoQa, ICMI Top 25 Contact Center thought leader discusses topics such as call center operations, hiring, culture, technology, and training while having fun doing it! more Host Thomas Laird
Email ****@expivia.net
Estimated Monthly Listeners 1k-10k
Recent Guest Tom
Apple Rating 4.9/5Apple Reviews 77Facebook 608Twitter 665 Avg Length 23 min Format Medium form Since Dec 2018 Get Email Contact

5. Customer Service Academy

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Great customer service is the key to unlocking unparalleled sales growth. Customer Service Academy Radio features customer experience expert and award winning speaker Tony Johnson. Tony will share how to deliver the very best service to your customers and grow your business. Tony will interview leaders from best-in-class organizations and share his common sense approach to business success. Tony has led large and diverse teams in the restaurant, retail, and corporate spaces for decades and will share strategies and tactics that work in the real world on the front lines of service. Together we can ignite experiences that power business results! Learn more today at https://www.igniteyourservice.com/training...more Host Tony Johnson
Email ****@igniteyourservice.com
Estimated Monthly Listeners 1k-10k
Recent Guests Nikki Barua, Dan Thumberg +4 more
Apple Rating 4.8/5Apple Reviews 66Facebook 692 Avg Length 29 min Format Medium form Since Aug 2016 Get Email Contact

6. Radically Personal

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Radically Personal is a podcast for CX leaders who refuse to compromise. Hosted by Gladly founder Joseph Ansanelli, each episode explores how the world's most customer-centric brands are using AI to deliver both radically efficient operations and personal experiences. From scaling small teams or expanding enterprise-level efforts, we dive into the strategies, tools, and leadership philosophies shaping the future of CX.more Host Joseph Ansanelli
Producer/Network Gladly
Email ****@gladly.com
Estimated Monthly Listeners 1k-10k
Recent Guests Adam Seed, Kate Showalter
Apple Rating 4.9/5Apple Reviews 44Facebook 332Twitter 4.4K Avg Length 30 min Format Medium form Get Email Contact

7. Navigating the Customer Experience

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Join host Yanique Grant as she takes you on a journey with global entrepreneurs and subject matter experts that can help you to navigate your customer experience. Learn what customers really want and how businesses can understand the psychology of each customer or business that they engage with. We will be looking at technology, leadership, customer service charters and strategies, training and development, complaint management, service recovery and so much more!more Host Yanique W.A. Grant
Producer/Network Yanique Grant, Customer Experience Strategist, Entrepreneur
Email ****@yaniquegrant.com
Estimated Monthly Listeners 1k-10k
Recent Guests Jon Benson, Jimi Gibson +13 more
Apple Rating 5/5Apple Reviews 50 Avg Length 24 min Format Medium form Get Email Contact

8. The Happy Customer Channel

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YouTube and Podcast series around providing excellent customer service to any industry.
Producer/Network Buena Vista Creative
Email ****@buenavistacreative.com
Estimated Monthly Listeners 100-1k
Recent Guests Grant Miller, Jose Alvarado +4 more
Apple Rating 5/5Apple Reviews 10 Avg Length 38 min Format Medium form Get Email Contact

9. Contact Center Show

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This is the public square for all things contact center. This is where the world's best Call & Contact center professionals come to get better at delivering a great experience for customers. Your contact center mentors - Amas Tenumah & Bob Furnissmore Hosts Bob Furniss, Amas Tenumah
Producer/Network Amas Tenumah & Bob Furniss
Email ****@bobfurniss.com
Estimated Monthly Listeners 1k-10k
Recent Guests Brad Cleveland, Stacy Sherman +4 more
Apple Rating 5/5Apple Reviews 69 Avg Length 21 min Format Medium form Since Feb 2021 Get Email Contact

10. Customer Service Revolution | Customer Experience & Employee Experience for Business Leaders

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The Customer Service Revolution Podcast is for CEOs, CXOs, COOs, CMOs, CHROs, customer experience leaders, employee experience leaders, and business owners who want to build a service culture that drives referrals, loyalty, employee engagement, and market share. Hosted by The DiJulius Group, the show features John DiJulius, Denise Thompson, Dave Murray, and industry leaders sharing practical insights on customer experience, employee experience, customer service strategy, leadership, service culture, and operational consistency...more Host John Robert DiJulius III
Producer/Network John Dijulius
Email ****@thedijuliusgroup.com
Estimated Monthly Listeners 1k-10k
Recent Guests Dr. Brynn Scarborough, Denise Thompson +6 more
Apple Rating 4.9/5Apple Reviews 26Facebook 2.9KTwitter 854 Avg Length 39 min Format Medium form Since Apr 2020 Get Email Contact

11. Punk CX: Customer Experience Insights with Adrian Swinscoe

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Adrian Swinscoe discusses customer experience and strategy with industry leaders in this engaging series about how to deliver a standout customer experience and service. Topics covered in the interviews include customer service, customer experience, customer engagement, employee experience, employee engagement, technology, adaptable and responsive organizations, digital transformation, high-performing teams, how to best leverage artificial intelligence to drive better outcomes, other new technologies and related issues...more Producer/Network Adrian Swinscoe
Email ****@adrianswinscoe.com
Estimated Monthly Listeners 1k-10k
Recent Guests Charlene Li, Luc Dammann +35 more
Apple Rating 5/5Apple Reviews 15 Avg Length 44 min Format Long form Get Email Contact

12. Dialed In

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AI is changing the way billions of consumers experience their everyday products and services.And tomorrow's customer service blueprint is still being written. Tune in to the Dialed In podcast, hosted by Gadi Shamia, for thought-provoking conversations with industry experts on the current, and future, state of CX.more Producer/Network Replicant
Email ****@replicant.ai
Estimated Monthly Listeners 100-1k
Apple Rating 5/5Apple Reviews 5 Avg Length 36 min Format Medium form Get Email Contact

13. Working Smarter: Presented by Calabrio

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In this series we will discuss Contact Center industry trends and best practices, as well as sharing success stories and pain points with some of the most innovative professionals in the industry. Join us as we learn and grow together in order to provide world class customer service to each and every one of our clients.more Producer/Network Calabrio
Estimated Monthly Listeners 100-1k
Recent Guests Jinesh Nair, Dan Eddie +18 more
Apple Rating 5/5Apple Reviews 4 Avg Length 38 min Format Medium form Get Email Contact

14. Automation and Self-Service Podcast

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Welcome to Automation and Self-Service podcast, a place where we explore new ways to improve customer service through technology. Hear from industry leaders and get the latest news in the automation field subscribe today! more Producer/Network Automation and Self-Service
Estimated Monthly Listeners 100-1k
Recent Guests Dale Laszig, Micah Larsen +8 more
Apple Rating 5/5Apple Reviews 3 Avg Length 20 min Format Short form Get Email Contact

15. Service Council inService™ Podcast Series

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Interviews uncovering best practices by world-class Service, Customer Experience, and Customer Support Executives
Hosts Gerardo Pelayo, John Carroll
Producer/Network Service Council™
Email ****@servicecouncil.com
Recent Guests Adi Frenkenberg, Denise MacDonell +7 more
Facebook 28Twitter 1.2K Avg Length 39 min Format Medium form Get Email Contact

16. Call Center Confidential

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Bringing fresh ideas to the contact center industry, Call Center Confidential offers a uniquely insightful exploration of agent customer-service training and performance management, packed with the industry's most cutting-edge ideas and perspectives. If you are passionate about this subject, this is the podcast for you!more Producer/Network Trey_Briggs
Estimated Monthly Listeners 100-1k
Recent Guest Trey Briggs
Apple Rating 5/5Apple Reviews 4 Avg Length 20 min Format Short form Get Email Contact

17. Experience Matters

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Tune into conversations with customer service experts to discover never-seen-before best practices, challenges, real-life success stories, and more.
Producer/Network Hiver
Email ****@hiverhq.com
Recent Guests Jordan Hooker, Nellie Akalp +10 more
Avg Length 30 min Format Medium form Get Email Contact

18. Next in Queue

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Hosted by Rob Dwyer, Next in Queue features Customer Experience, Contact Center, Customer Support, Customer Success, Training, Leadership, and Technology experts and practitioners from around the globe. From CEOs to the frontlines, there are lessons and insights in every episode.more Host Rob Dwyer
Email ****@gmail.com
Recent Guests Jeff Toister, Natasha Puckett +8 more
Apple Reviews 1 Avg Length 49 min Format Long form Get Email Contact

19. Experience This!

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Welcome to Experience This! where you'll find inspiring examples of customer experience, great stories of customer service, and tips on how to make your customers love you even more. Always upbeat and the definitely entertaining, customer retention expert Joey Coleman and social media expert Dan Gingiss serve as your hosts for a weekly dose of positive customer experience. This show will help you attract and keep more customers so you can grow your business, increase your profits, and have more fun in the process...more Hosts Joey Coleman, Dan Gingiss
Producer/Network Joey Coleman and Dan Gingiss
Email ****@joeycoleman.com
Estimated Monthly Listeners 1k-10k
Apple Rating 4.8/5Apple Reviews 62Twitter 20.3K Avg Length 39 min Format Medium form Since Sep 2017 Get Email Contact

20. Beyond the Queue: Inside Customer Support

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Welcome to Beyond the Queue, a biweekly podcast by Stonly that looks at the human side of customer support leadership.In each episode, we talk with customer support leaders from companies like Shopify, Patreon, Gong, Loom, and more about their career journeys, how they build and scale their teams, and what advice they have for up-and-coming support leaders.We hope you enjoy the show! For more information about Stonly, an interactive guidance platform for self-serve support, visit stonly.com.more Producer/Network Stonly
Email ****@stonly.com
Estimated Monthly Listeners 1k-10k
Apple Rating 5/5Apple Reviews 30 Avg Length 48 min Format Long form Since Apr 2021 Get Email Contact

21. Customer Service Culture [EN]

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Welcome to Paolo Fabrizio's podcast show about Digital Customer Service. Read more on https://customerserviceculture...
Host Paolo Fabrizio
Email ****@gmail.com
Estimated Monthly Listeners 100-1k
Apple Rating 5/5Apple Reviews 5 Avg Length 18 min Format Short form Get Email Contact

22. The Customer Support Podcast

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Q&A with Customer Support Leaders from both B2B and B2C companies. Hear their perspective on challenges, opportunities and best-practices in setting up a world-class support organization.The podcast is meant for CEOs, Chief Customer Officers, Support Leaders, Support Engineers and even vendors who sell into support. Your host is Sandeep Jain. Write to us at ****@customersupportpodcast.com. More info: https://CustomerSupportPodcast.commore Producer/Network Sandeep Jain
Email ****@customersupportpodcast.com
Estimated Monthly Listeners 100-1k
Apple Rating 5/5Apple Reviews 5Twitter 73 Avg Length 52 min Format Long form Since Feb 2019 Get Email Contact

23. Future of Customer Service

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The 'Future of Customer Service' podcast features interviews of Customer Support and Service leaders to understand how things work, best practices, and the future of support. Hear their perspective on challenges and opportunities.The podcast is specifically designed for Directors, Vice Presidents, CEOs, Support Leaders, Support Engineers and Chief Customer Officers.This podcast is hosted by Jordi Torras, and brought to you by Inbenta. https://www.inbenta.commore Producer/Network Inbenta
Email ****@inbenta.com
Twitter 2.5K Avg Length 27 min Format Medium form Get Email Contact

24. Service Intelligence Podcast

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Service Intelligence Podcast talks to experts from around the world to help you improve your customer support and customer service operations.
Producer/Network Gustav Kotkas, Qminder
Email ****@qminder.com
Apple Reviews 1 Avg Length 41 min Format Long form Get Email Contact

25. Creating Disney Magic

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Lee Cockerell shares his wisdom and experience from his time as the Executive Vice President of Operations for Walt Disney World. Along with host Jody Maberry, Lee discusses how you can apply lessons in leadership, management, and customer service to create magic in your organization.more Host Lee Cockerell
Email ****@leecockerell.com
Estimated Monthly Listeners 10k-50k
Recent Guests Jeff Barnes, Greg Archbold
Apple Rating 4.8/5Apple Reviews 529Facebook 2.4KTwitter 7.1K Avg Length 15 min Format Short form Get Email Contact

26. Experience Better: The CX Podcast

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Experience Better: The CX Podcast delivers customer success stories, interviews, research, and more. Tune in every other month as we uncover the secrets behind great customer experience. Visit kubra.com/podcast for more information.more Host Shaun Jackson
Producer/Network kubracx
Email ****@kubra.com
Estimated Monthly Listeners 1k-10k
Recent Guests Lindsey Parham, Candice Merrifield +2 more
Apple Rating 5/5Apple Reviews 18 Avg Length 23 min Format Medium form Get Email Contact

27. The CX Cast

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Research-based guidance on how to manage customer experience (CX) at any organization — an imperative that Forrester has been researching for over 20 years. Each week, Forrester analysts discuss key findings from their latest research on CX; analyze relevant topics in the news; or chat with CX professionals about how they've overcome prevalent challenges managing CX in their organizations.more Hosts Martin Gill, Angelina Gennis
Producer/Network Forrester
Email ****@forrester.com
Estimated Monthly Listeners 1k-10k
Recent Guests Maxie Schmidt, Dipanjan Chatterjee +5 more
Apple Rating 4.8/5Apple Reviews 95Twitter 58 Avg Length 28 min Format Medium form Since Feb 2015 Get Email Contact

28. The Intuitive Customer - Helping You Improve Your Customer Experience To Gain Growth

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We believe you should laugh and learn! 'The Intuitive Customer' podcast achieves this. Hosted by Colin Shaw, recognized as one of the top 150 business influencers by LinkedIn, where he has over 283,000 followers, and Prof. Ryan Hamilton, Emory University, discusses how you can improve your Customer Experience and gain growth. This review sums up: 'The dynamic between the two hosts makes this podcast. Each brings a unique take on the topic and their own perspective and plays off each other sense of humor. I come away after each episode with a feeling of joy and feeling a bit smarter'...more Host Colin Shaw
Producer/Network Colin Shaw, Beyond Philosophy LLC
Email ****@beyondphilosophy.com
Estimated Monthly Listeners 1k-10k
Recent Guests Ryan Hamilton, Professor Ryan Hamilton +4 more
Apple Rating 4.7/5Apple Reviews 93Facebook 349Twitter 13.2K Avg Length 32 min Format Medium form Since Jan 2018 Get Email Contact

29. Doing CX Right: Scaling Business Revenue & Winning Customer Hearts

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The Doing CX Right Podcast is a resource for businesses striving to increase revenue, reduce costs, and achieve sustainable competitive differentiation. Companies often pursue these goals ineffectively. This podcast challenges conventional thinking through innovative customer experience (CX) strategies. Each episode offers expert advice, blending human-centric approaches with the latest technology to solve business challenges. The show emphasizes that everyone has a CX role, regardless of job title or function, and provides actionable tactics for a unified effort...more Host Stacy Sherman
Producer/Network Doing CX Right®‬
Email ****@gmail.com
Estimated Monthly Listeners 1k-10k
Recent Guests Jon Picoult, Isabelle Zdatny +46 more
Apple Rating 5/5Apple Reviews 68Twitter 2.4KInstagram 2K Avg Length 31 min Format Medium form Get Email Contact

30. The Modern Customer Podcast

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Go behind the scenes with customer experience speaker, and founder of CXO House Blake Morgan to explore the secrets of the world's most customer-centric companies. Blake is one of the world's top keynote speakers, a leading authority on customer experience, and the bestselling author of three books on customer experience, including The 8 Laws of Customer-Focused Leadership. The Modern Customer reaches thousands of people each week, conveying the message that how we make people feel — in business and in life — matters...more Host Blake Morgan
Email ****@flight-digital.com
Estimated Monthly Listeners 1k-10k
Recent Guests Anthony Devane, Mark Gardiner +21 more
Apple Rating 4.9/5Apple Reviews 69Facebook 4.5K Avg Length 24 min Format Medium form Since Aug 2015 Get Email Contact

31. Press 1 For Nick

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Learn from Leaders (Chick-fil-a, The Ritz-Carlton, Crumbl Cookies, Zappos, Google, and Disney), best-selling authors (Matt Dixon, Laura Gassner Otting, Kindra Hall, Joey Coleman), and other fascinating people like Hostage Negotiators, Authors, Scientists, TEDX Speakers, and Researchers.Each episode features topics like Customer Experience, Employee Experience, Customer Journey, Customer Service, Employee Experience, Contact Center, Culture, Personalization, Storytelling, and more. The host of this podcast, Nick Glimsdahl uncovers insights and ideas that you can apply today.more Host Nick Glimsdahl
Producer/Network Press 1 For Nick
Email ****@glimsdahl.com
Estimated Monthly Listeners 1k-10k
Recent Guests Brandon Knight, Jessica Austin Barker
Apple Rating 5/5Apple Reviews 55Twitter 1.1K Avg Length 35 min Format Medium form Since May 2020 Get Email Contact

32. The Trusted Guide Podcast with Mark Slatin

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The Trusted Guide Podcast (formerly The Delighted Customers Podcast) explores what it takes to lead change when you don't have formal authority. Hosted by Mark Slatin, the show examines how trust, credibility, and relationships determine whether ideas move forward—or quietly stall—in complex organizations. Through conversations with experienced leaders, practitioners, and researchers, each episode offers practical insight on influence, alignment, and leading meaningful change without the power to mandate it.more Host Mark Slatin
Producer/Network The Agile Brand
Email ****@yahoo.com
Estimated Monthly Listeners 1k-10k
Recent Guests Leah Marone, Dr. Rachel Hitt +7 more
Apple Rating 5/5Apple Reviews 64 Avg Length 31 min Format Medium form Get Email Contact

33. The CXChronicles Podcast

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Companies will spend approximately $1.24 trillion on software in the next 5 years, with average SaaS utilization rates being only 30-40%. Most companies struggle with team adoption & on-going utilization rates, averaging 30% + require constant audits, optimization, on-demand support & employee training when changes are made. Globally companies lose $3.7 trillion per year due to poor customer experiences & insufficient revenue ops & customer intelligence...more Host Adrian Brady Cesana
Producer/Network Adrian Brady-Cesana
Email ****@gmail.com
Estimated Monthly Listeners 1k-10k
Recent Guests Josh Schachter, Jack Siney +6 more
Apple Rating 4.8/5Apple Reviews 29Facebook 141Twitter 135Instagram 1.5K Avg Length 43 min Format Long form Since Dec 2017 Get Email Contact

34. CX Passport

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👉Love customer experience and love travel? You've found the right podcast, a show about creating great customer experience, with a dash of travel talk. 🎤Each episode, we'll talk with our guests about customer experience, travel, and just like the best journeys, explore new directions we never anticipated. Listen here or watch on YouTube youtube.com/@cxpassport 🗺️CX Passport is a podcast that purposely seeks out global Customer Experience voices to hear what's working well in CX, what are their challenges and to hear their Customer Experience stories...more Producer/Network Rick Denton
Email ****@ex4cx.com
Estimated Monthly Listeners 1k-10k
Recent Guests Dr. Laura Beavin-Yates, Claire Bristowe +14 more
Apple Rating 5/5Apple Reviews 29 Avg Length 31 min Format Medium form Get Email Contact

35. CX Insider - Customer experience leaders sharing insights and ideas for customer service success

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The customer experience insights you wish you knew sooner. A podcast interviewing customer experience leaders and experts who share industry ideas. Sponsored by ACF Technologies
Hosts Elysia Filaitis, Adam Howarth, Greg Copley
Producer/Network ACF Technologies
Email ****@acftechnologies.com
Estimated Monthly Listeners 1k-10k
Recent Guests John Finch, Monika Kashyap
Apple Rating 5/5Apple Reviews 19Instagram 1K Avg Length 40 min Format Long form Get Email Contact

36. Customer Experience University - Winning Loyalty & Engagement One Customer at a Time

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New York Times #1 bestselling author, Joseph Michelli, Ph.D., shares customer experience, leadership, and business insights from Mercedes-Benz, Starbucks, Ritz-Carlton, Zappos, Pike Place Fish, and many more. At The Michelli Experience, we help front-line employees, managers, and senior leaders deliver relevant and engaging service experiences. To that end, we provide keynote and workshop presentations, short-term and extended consulting services, and bestselling books to meet your needs.more Host Joseph Michelli
Producer/Network Dr. Joseph A. Michelli
Email ****@josephmichelli.com
Estimated Monthly Listeners 1k-10k
Apple Rating 4.4/5Apple Reviews 17Facebook 655Twitter 18.2KInstagram 3.3K Avg Length 9 min Format Bite size Get Email Contact

37. Experience Is Everything: The CX Podcast with Jeannie Walters

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Experience Is Everything: The CX Podcast with Jeannie Walters is where customer experience leaders get real strategy for building what comes next, not just managing what already happened. It explores what it actually takes to build proactive customer experience: the mindset that shapes how your team sees every interaction, the strategy that turns that mindset into a plan, and the discipline that makes it stick day after day...more Host Jeannie Walters
Producer/Network Jeannie Walters, CCXP
Email ****@experienceinvestigators.com
Estimated Monthly Listeners 100-1k
Recent Guests Betsy Rohtbart, Jay Trestain +15 more
Apple Rating 5/5Apple Reviews 13Twitter 1.5KInstagram 608 Avg Length 15 min Format Short form Get Email Contact

38. First Contact: Stories of the Call Center

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Because no one pictures themselves working at a call center, First Contact: Stories of the Call Center is a monthly podcast about how tech leaders and entrepreneurs found their way into the contact center industry.more Host Christian Montes
Producer/Network NobelBiz Studios
Email ****@nobelbiz.com
Estimated Monthly Listeners 100-1k
Apple Rating 5/5Apple Reviews 5Facebook 985Twitter 620 Avg Length 59 min Format Long form Since Jan 2017 Get Email Contact

39. Systematic Magic with Vance Morris

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Step into the backstage of business brilliance. Hosted by a former Disney exec turned straight‑talk coach, this podcast delivers the 7 Magic Keys to Disnify Your Business. Every episode serves up no‑fluff strategies for out‑serving, out‑pricing, and out‑marketing your competition—whether you're a solo operator or running the show. Expect real stories, practical systems, and enough magic to leave your customers starstruck. Ready to make your service legendary? Customer experience and customer retention strategies.more Producer/Network Vance Morris
Estimated Monthly Listeners 100-1k
Apple Rating 5/5Apple Reviews 4 Avg Length 24 min Format Medium form Get Email Contact

40. All Things Considered CX with Bob Azman

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Are you ready for CX Unhinged? For building better experiences? Hosted by Bob Azman, this show digs into the trends, tools, and tactics that are transforming the way businesses connect with their customers. Get ready for thought-provoking interviews, expert advice, and the latest insights straight from the world of CX. Whether you're aiming to enhance your strategy or discover new ways to drive customer satisfaction, grab your notebook - Bob and his guests have got you covered. Make sure to bubscribe to get new episodes every 2 weeks.more Host Bob Azman (Robert Azman)
Producer/Network CX of M Radio
Email ****@gmail.com
Estimated Monthly Listeners 100-1k
Recent Guests George Swetlitz, Carol Kaemmerer +3 more
Apple Rating 5/5Apple Reviews 4 Avg Length 32 min Format Medium form Since Nov 2020 Get Email Contact

41. Louis Feuer's My Business is Your Business: Customer Service Education for Your Business

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Louis Feuer, MA, MSW is a nationally known business educator. dynamic, real and always offering great business strategies. He unique presentation style made him a popular convention speaker. From convention presentations, staff meetings, to corporate training, Louis has built a national reputation for excellent and easy to use business growth strategies. He has lectured to thousands of business owners and is a SCORE Platinum workshop presenter. Louis' programs are dedicated to sales, marketing and customer service issues. Louis can educate and motivate in one dynamic session...more Host Louis Feuer
Producer/Network Louis Feuer, Nationally known speaker with a unique presentation!
Email ****@dynamicseminars.com
Estimated Monthly Listeners 100-1k
Apple Rating 5/5Apple Reviews 2 Avg Length 14 min Format Short form Get Email Contact

42. Customer Service Gold Dust Podcast

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Gavin Scott, charismatic customer service expert, hosts this weekly podcast where he shares his own experiences of being in the military, of business, of sport and of life, all through the magic of storytelling. Gavin's stories and humour are guaranteed to brighten your day.more Producer/Network Gavin Scott
Email ****@gavinscott.me
Estimated Monthly Listeners 100-1k
Apple Reviews 8Facebook 207Twitter 919 Avg Length 35 min Format Medium form Get Email Contact

43. Customer Experience Superheroes

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Presented by CX Influencer of the Year 2024, Christopher Brooks. The CX Superheroes podcast, with over 50 episodes brings you insights, ideas and inspiration from the world of Customer Experience. With particular emphasis on people, brands and experiences which are 'superhero' like in their strategies. Either they define best in class or are pushing the boundaries for the next generation of customer experience. From strategy to delivery, from SMEs to Enterprise customer centricity, all aspects of CX are covered and celebrated.more Producer/Network Christopher Brooks
Email ****@clientship.com
Estimated Monthly Listeners 100-1k
Recent Guests Jacob Moelter, Laura Fiacco +17 more
Apple Reviews 3Facebook 165Twitter 755 Avg Length 44 min Format Long form Since Nov 2019 Get Email Contact

44. CX Conversations

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What do businesses of all sizes value the most? Growth. But how do you grow in today's rapidly changing environment? CX Conversations is a business, marketing, and customer experience podcast packed with stories showcasing how modern businesses are using customer experience to drive revenue and create life-long connections. Tune in to hear the success stories of the brands you love, and draw practical knowledge from experts making strides across industries. Hosted and produced by Kustomer.more Host Gabe Larsen
Producer/Network LaunchPod Media
Email ****@kustomer.com
Estimated Monthly Listeners 1k-10k
Apple Rating 5/5Apple Reviews 53Facebook 3Twitter 2.2KInstagram 632 Avg Length 20 min Format Short form Since Feb 2020 Get Email Contact

45. Crack the Customer Code

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Crack the Customer Code is dedicated to helping business professionals, small business owners, and customer-facing professionals learn the ins and outs of creating great customer experiences. With interviews and insights from a wide range of experts in the field, Crack the Customer Code will explore both timely and timeless topics, from how to increase customer loyalty through social media to why customers are more prone to lose control with companies nowadays...more Hosts Adam, Jeannie
Producer/Network Adam and Jeannie
Email ****@gmail.com
Estimated Monthly Listeners 1k-10k
Apple Rating 5/5Apple Reviews 44Facebook 1.6KTwitter 15.1K Avg Length 21 min Format Medium form Since Dec 2014 Get Email Contact

46. Conversations with Zendesk - Interviews about Customer Service, Support, and Customer Experience

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Customer relationships are part of any business. Making them great is the next step. At Zendesk, we are here to help you create the best customer experiences and get the best results for your business.On the Conversations with Zendesk podcast, we explore trends in customer experience and share what Zendesk is developing for you.We will be talking about messaging channels, the power of self-service, integrations, conversational CRM, AI and no-code.Like and subscribe to receive new episodes every other week. Visit www.zendesk.com/blog for updates, bonus content, and more.more Producer/Network Zendesk: Customer Service Software & Sales CRM
Email ****@zendesk.com
Estimated Monthly Listeners 1k-10k
Recent Guests JP Stoops, Naomi Rankin +9 more
Apple Rating 4.9/5Apple Reviews 23 Avg Length 26 min Format Medium form Get Email Contact

47. The Experience Perspective: An Ipsos Podcast

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Join us as we dive deep into the world of CX and Channel Performance with industry experts and practitioners. Each episode of The Experience Perspective offers practical advice and insights for measuring, managing, and designing exceptional customer experiences. Whether you're in mystery shopping, channel optimisation, or passionate about understanding customer journeys, this podcast is your go-to resource for driving business success through customer-centricity. Subscribe now and elevate your game! Questions/Comments: ****@Ipsos.com www.ipsos.commore Hosts Alan Gates, Helen Bywater Smith
Producer/Network Ipsos
Email ****@ipsos.com
Estimated Monthly Listeners 1k-10k
Recent Guests James Tarbit, Andrew Firth +23 more
Apple Rating 3.7/5Apple Reviews 23Facebook 5.3KTwitter 1.2K Avg Length 35 min Format Medium form Get Email Contact

48. TLF Gems

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The Podcast from TLF Research
Producer/Network TLF Research
Email ****@leadershipfactor.com
Estimated Monthly Listeners 100-1k
Apple Reviews 4 Get Email Contact

49. CX Today

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News and Insights for Today, and Tomorrow CX Today reports on the latest customer experience technology news and marketplace trends. Every day our tech journalists uncover the hottest topics and vendor innovations shaping the future of work. Our coverage is fully digital offering our audience authentic news and insights on the channel of their choice...more Host Charlie Mitchell
Producer/Network CXToday.com
Email ****@cxtoday.com
Recent Guests Tony Shen, Jeremy Puent +43 more
Apple Rating 5/5Apple Reviews 1Facebook 50Twitter 8.5K Avg Length 20 min Format Short form Get Email Contact

50. Feedback Matters

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Welcome to Feedback Matters, the podcast dedicated to the art and science of listening to your guests/customers. Join us as we break down: Consumer Behavior: Exploring the intersection of loyalty, guest/customer experience, and the power of online reviews. Survey Design: Best practices for gathering high-quality, actionable data. Data Analytics: Modern strategies to turn feedback into meaningful insights. Master the art of listening to your guests/customers...one episode at a time.more Hosts Jeff Robbins, Rich Raffel
Producer/Network GuestInsight/Database Sciences
Email ****@guestinsight.com
Apple Rating 5/5Apple Reviews 1 Avg Length 26 min Format Medium form Get Email Contact

51. CCW Digital: A Customer Service Online Platform

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Examining the relationship between your company and your customer.
Producer/Network Seth Adler
Email ****@callcenterweekdigital.com
Estimated Monthly Listeners 100-1k
Apple Rating 5/5Apple Reviews 4Facebook 2KTwitter 11K Avg Length 27 min Format Medium form Since May 2018 Get Email Contact