20 Best Customer Success Podcasts

1. The Modern Customer Podcast

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Website Apple Spotify
Go behind the scenes with customer experience leader Blake Morgan to explore the secrets of the world's most customer-centric companies. Blake is one of the world's top keynote speakers, authority on customer experience and the bestselling author of 'The Customer Of The Future' The Modern Customer reaches thousands of people each week conveying a message of how we make people feel - in business and in life - matters...MORE Host Blake Morgan
Producer/Network Blake Morgan
Email ****@flight-digital.com
Apple Rating 4.9/5Facebook 4.6K Avg Length 24 min Since Aug 2015 Get Email Contact Get Influential Podcasters ContactsGet access to 100k active Podcasters, Influencers in 1500 niche categories.Get targeted media contact list in your niche at your fingertips so you can focus on running your campaign.Email us the categories of Podcasters you want to reach out for your marketing campaign at anuj@feedspot.com Copy email. We'll share active Podcasters list with verified email contacts in an Excel or CSV format.Email us

2. The Digital CX Podcast: Driving digital customer success and outcomes in the age of A.I.

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Website Apple Spotify
This podcast is for Customer Experience leaders and practitioners alike; focused on creating community and learning opportunities centered around the burgeoning world of Digital CX.Hosted by Alex Turkovic, each episode will feature real and in-depth interviews with fascinating people within and without the CS community. We'll cover a wide range of topics, all related to building and innovating your own digital CS practices. ...and of course generative AI will be discussed.If you enjoy the show, please subscribe, follow, share and leave a review...MORE Producer/Network Alex Turkovic
Email ****@digitalcustomersuccess.com
Apple Rating 5/5 Avg Length 42 min Video Podcast YouTube
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3. The Jasons take on...

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Website Apple Spotify
Unplugged conversations with the two leading Jasons in the world of customer success and customer growth - Jason Whitehead (US) and Jason Noble (UK).
Producer/Network Jason Whitehead & Jason Noble
Email ****@jasonnoble.co.uk
Apple Rating 4.5/5Twitter 334 Avg Length 31 min Since Jan 2019 Get Email Contact

4. Repeat Customer

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Website Spotify
Repeat Customer is all about examining truly great customer experiences: How companies create them, and why superfans love them so much. CEOs, chief customer officers, and industry experts reveal the inside stories of how iconic companies rose to prominence by their customer-focused & customer success approaches. Hosted by Mio Adilman, produced by Zendesk. New episodes every other Monday.MORE Facebook 168.3KTwitter 106.8KInstagram 46.7K Since May 2018 Get Email Contact

5. Gain Grow Retain

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Website Apple Spotify
In the podcast dedicated to customer success leaders in the B2B SaaS and tech space, hosts Jeff Breunsbach and Jay Nathan share conversations about growing and scaling subscription businesses with a customer-first approach. The podcast is aimed at SaaS and technology leaders who are facing the day to day challenges of scaling. This podcast is brought to you by Higher Logic.MORE Hosts Jeff Breunsbach, Jay Nathan
Producer/Network Gain Grow Retain
Email ****@gmail.com
Apple Rating 5/5 Avg Length 35 min Get Email Contact

6. The Chief Customer Officer Human Duct Tape Show

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Website Apple Spotify
Join us to learn the leadership practices from C-Level Customer Experience executives at Airbnb, Walgreens, Audi, Premera, The Smithsonian Institute, Barney's New York, and Adobe among others. They will fearlessly share with you what works...and what doesn't work as we debunk this role, why it's not about 'Kumbaya', but rather how the Chief Customer Officer is acting as the human duct tape of the organization - uniting companies to earn the right to customer-driven growth...MORE Producer/Network Jeanne Bliss
Email ****@customerbliss.com
Apple Rating 4.6/5Facebook 625Twitter 24.3KInstagram 4.4K Avg Length 29 min Since Apr 2016 Get Email Contact

7. Helping Sells Radio

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Website Apple Spotify
Helping Sells Radio is the enterprise software podcast for people who want to help customers achieve outcomes with software. We talk to technology professionals who work all over the customer journey, from marketing and sales to customer success and professional services, to unpack innovative ways people are taking a helpful approach with customers. Brought to you by ServiceRocket Media. helpingsells.substack.comMORE Producer/Network Bill Cushard
Email ****@servicerocket.com
Apple Rating 5/5Facebook 4.1KTwitter 2.3K Avg Length 34 min Since Feb 2016 Get Email Contact

8. The Customer Success Channel

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Website Apple Spotify
At Planhat we believe customer success is everybody's business, and with this podcast - we want to help you succeed. Our host Anika Zubair, discusses customer success with leaders in the B2B SaaS and tech space. We dive into important and relevant topics to help spread knowledge about customer success and help companies center their business around customers. Because when a companies customers become successful, so does the company. Learn from the best at www.planhat.comMORE Producer/Network Planhat & Anika Zubair
Email ****@planhat.com
Apple Rating 4.7/5Twitter 937 Avg Length 41 min Since Apr 2017 Get Email Contact

9. Strikedeck Radio: Customer Success Live

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Website Apple Spotify
Formerly known as Strikedeck Radio
Producer/Network Strikedeck & Kristen Hayer
Email ****@strikedeck.com
Apple Rating 4.1/5Facebook 251Twitter 5.9K Avg Length 32 min Since Nov 2016 Get Email Contact

10. Solutions for Customers - The Sales Engineering & Customer Success Podcast

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Website Apple Spotify
A Podcast to discuss Sales Engineering & Customer Success in the tech ecosystem. SaaS, Cloud, Managed Services are supported by a Sales Engineer & Customer Success professionals who always deliver answers to solve challenges. Our goal is to bring the most updated best practices and interview interesting people who in a similar fashion, provide Solutions for Customers in these roles!MORE Producer/Network Gary Sloper
Apple Rating 5/5 Avg Length 41 min Since Aug 2019 Get Email Contact

11. This Is CX

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Website Apple Spotify
'This Is CX' is a discussion about all-things 'customer experience', hosted by two guys (Mike Manfredo and Paul Hagen) that want to help people understand what customer experience is and how it can be done in a way that creates real value. We will share personal experiences and best practices, in our hope to make the world a little more customer-centric.MORE Producer/Network Paul Hagen, Mike Manfredo
Email ****@wmp.com
Apple Rating 4.5/5Facebook 4.2KTwitter 6.4K Avg Length 28 min Since Jan 2017 Get Email Contact

12. Learning Life with Jon Tota

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Website Apple Spotify
Take your skills to the next level! Learning Life talks to experts with the newest ideas and valuable insight to help you improve your business and your brain. Elevate your team and your work. Learning is as easy as tuning in.MORE Producer/Network Syntax + Motion
Email ****@getknowledgelink.com
Apple Rating 4.9/5Facebook 121 Avg Length 30 min Since Jan 2018 Get Email Contact

13. Talking Customer Success

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Website Apple Spotify
Building a consistent customer success practice is something I believe differentiates a growing company from a thriving company and that customer advocacy isn't only about building attitudinal loyalty, it's about doing the right thing for your customer in order for them to meet or exceed their desired outcome. Hi, I'm Tom Connery. Talking Customer Success was created to promote the value of customer success within the enterprise and small business.MORE Producer/Network Thomas Connery
Apple Rating 5/5 Avg Length 14 min Since Jun 2018 Get Email Contact

14. Automate and Grow

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Website Apple Spotify
Learn key technologies, tactics and plans that can help you transform your business or industry. Automate and Grow shows you a step by step way to create a custom digital strategy to transform how your business attracts, acquires and keeps customers. Grow by learning about the two tactics to shift customer demand towards your business and kick start the six stages of Disruption. Use automated systems to scale Marketing, Sales, Customer Success and more.MORE Producer/Network Automate and Grow
Apple Rating 4.7/5Facebook 8.6KTwitter 929Instagram 1.4K Avg Length 23 min Since Jan 2018 Get Email Contact

15. Decoding the Customer

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Website Apple Spotify
In the age of empowered consumers, brands must put customers at the center of their business. Customer experience and business strategy expert, Julia Ahlfeldt CCXP, profiles the world's top customer-centric change makers to bring you insights on how the customer experience revolution is taking hold in businesses around the globe...MORE Producer/Network Julia Ahlfeldt, Certified Customer Experience Professional
Email ****@julia-ahlfeldt.com
Apple Rating 5/5Twitter 1.3K Avg Length 17 min Since Aug 2017 Get Email Contact

16. Creating Customer Success

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Website Apple Spotify
Welcome to the Creating Customer Success Podcast series, hosted by Daniel Cattini and Alex Truman. In this series, we interview CS leaders to learn how to build and run the best CS teams.
Producer/Network Daniel Cattini and Alex Truman
Avg Length 61 min Since Sep 2019 Get Email Contact

17. Beyond The Acquisition

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Website Spotify
Here on this podcast, the hosts look Beyond the Acquisition and Talking Customer Success with b2b SaaS Leaders. Tune in to enjoy episodes aiming to attain customer success & profits.
Email ****@3pointllc.com
Since Sep 2019 Get Email Contact

18. The Customer Success Podcast

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Featuring: * Recordings from Pulse events* The Customer Success Podcast: This podcast aims to uncover the stories, perspectives, and best practices around the leading Customer Success programs. Hosted by Allison Pickens(former Chief Customer Officer at Gainsight), she shares those stories alongside an all-star roster of special guests.MORE Producer/Network Gainsight
Email ****@gainsight.com
Apple Rating 4.5/5Facebook 3.9KTwitter 13.5KInstagram 4.4K Avg Length 31 min Since Jun 2017 Get Email Contact

19. Value Realized

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The Value Realized, Customer Success Podcast uncovers perspectives that shape tomorrow's strategies and tactics in Customer Success. It will help uncover trending best practices, thought-provoking strategies, how to build a brand/career in CS and how to deliver impactful experiences to those around us. This is the for the customer success community, this is our podcast.MORE Avg Length 35 min Since Nov 2018 Get Email Contact

20. The Contextual Product Manager

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Website Apple Spotify
Discussions and hacks with leading Product Led Growth teams. You'll get actionable tips on Onboarding, Activation & User Retention in less than 20 minutes.Contextual is for Web and Mobile App Product Teams, we help drive Product Adoption, Onboarding and Automated interaction with users. Specifically: Tips, Tours, Carousels and InApp Messages to help Product Teams, Customer Success and Developers iterate without writing code or updating to the Appstore.MORE Producer/Network Contextual CEO - David Jones
Email ****@pointzi.com
Avg Length 22 min Since Dec 2014 Get Email Contact