10 Best Help Desk Podcasts

1. The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom

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On The Ticket, you'll hear Intercom's Customer Support team in conversation with the customer service leaders, renowned customer experience thinkers, and influential authors who are shaping the field of customer support.Follow The Ticket to get the weekly episodes and sign up for our twice-monthly newsletter bursting with all the insights, trends, tips, and assets your team needs to embrace the future of customer service. https://www.intercom.com/blog/newsletter? www.intercom.comMORE Hosts Bobby Stapleton, Ruth O Brien
Email ****@intercom.com
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Apple Rating 4.6/5Apple Reviews 202Facebook 39.7KTwitter 42.3KInstagram 21.1K Avg Length 23 min Format Medium form Since May 2015 Get Email Contact Get access to full database of 2.7M podcastsCreate podcast lists, export in spreadsheet or CSV file with email contacts and start your podcast outreach in minutes.Sign Up for Free with Email Continue with Google

2. The Help Desk

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The Help Desk is the official podcast from Ravenna, where we dive into the future of work, AI, and internal support. Join us for candid conversations on building a startup, scaling operations, and automating the help desk with AI. Whether you're an IT leader, entrepreneur, or just curious about how modern teams work behind the scenes, this is your front-row seat to the workflows shaping tomorrow.MORE Estimated listeners
Apple Rating 5/5 Avg Length 51 min Format Long form Get Email Contact

3. Happy to Help | A Customer Support Podcast

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If you work in customer support, if you lead a support team, or if you are looking to better the customer experience for your company, then this podcast is for you! Happy to Help is a podcast about all things customer support brought to you by the people at Buzzsprout. Join us, on the second Tuesday of every month as Buzzsprout's Head of Podcaster Success, Priscilla Brooke dives into the world of customer support to make remarkable support the standard, not the exception! MORE Producer/Network Buzzsprout
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Apple Rating 5/5Apple Reviews 12 Avg Length 50 min Format Long form Get Email Contact

4. You, Me, and IBM i

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You, Me, and IBM i lives at the intersection of wit and wisdom, and offers an inside look at the lives of the technical support experts at the IBM i Global Support Center. Each episode explores a new aspect of support, and leaves listeners better able to solve their own issues and get back to business. Alex Marquis (****@us.ibm.com) and Kurt Schroeder (****@us.ibm.com) welcome your comments, questions, and show suggestions.MORE Email ****@us.ibm.com
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Apple Rating 5/5Apple Reviews 3 Avg Length 42 min Format Long form Get Email Contact

5. The SharePoint Helpdesk

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There is a TON of coverage out there about the technical aspects of SharePoint, but I want to talk strategy (with a side of tech). #sharepoint #m365 #office365 #teams #msteams
Producer/Network Therm
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Apple Rating 5/5Apple Reviews 5 Avg Length 37 min Format Medium form Get Email Contact

6. IT Support Tutorials

Apple
IT Support Tutorials is a partly non-commercial production.This production is independent. No advertising partner, organization or government and no other third party content provider has influence on the content of this production.This production is on some publication platforms supported by advertising. IT Support Tutorials is © Nemeth/Star Productions 2024All video and picture material used in this production were filmed by Nemeth/Star Productions.Some Original Content filmed for this production is licensed under CC-BY 4.0...MORE Producer/Network Nemeth/Star Productions
Email ****@nemethstarproductions.eu
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7. Help Desk Tools & Procedures

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Podcast about Help Desk Tools & Procedures, from my lecture classes about the subject. These episodes were generated using Notebook LM. Luis R Castellanos - Professor C Prince George´s Community College - PGCCMORE Estimated listeners
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8. Support Operations Podcast

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The Support Operations Podcast explores the strategies, tools, and people shaping the future of customer support, with practical insights to help teams scale smarter and deliver exceptional experiences.MORE Email ****@supportdriven.com
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9. Beyond The Support Queue

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Beyond The Support Queue by Zight explores how customer support and success are shaping the future of SaaS. Hosted by Sam, each episode dives into candid conversations with CX leaders, support pros, and post-sale strategists from companies like CleverTap and Sprinklr. Learn how to scale customer teams, leverage AI, and build revenue-driving experiences. Whether you're in support, success, or product—this is where CX gets real.MORE Estimated listeners
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