30 Best Customer Retention Podcasts

1. Leaders in Customer Loyalty

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Website Apple Spotify
Loyalty360 is the association for customer loyalty. We bring together the best loyalty-focused professionals from technology and service suppliers and brands under one roof. Through Loyalty360, these professionals find invaluable resources, networking opportunities and guidance provided by internal thought leaders and brands/suppliers on the cutting edge of customer loyalty.MORE Producer/Network Loyalty360
Email ****@loyalty360.org
Apple Rating 4.3/5Facebook 3.6KTwitter 189.2KInstagram 415 Since May 2020 Get Email Contact Get Influential Podcasters ContactsGet access to 100k active Podcasters, Influencers in 1500 niche categories.Get targeted media contact list in your niche at your fingertips so you can focus on running your campaign.Email us the categories of Podcasters you want to reach out for your marketing campaign at anuj@feedspot.com Copy email. We'll share active Podcasters list with verified email contacts in an Excel or CSV format.Email us

2. 2X eCommerce Marketing Podcast

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Want to learn about customer acquisition and retention strategies employed by high growth digital-native product brands? This podcast - 2X eCommerce, hosted by Kunle Campbell features interviews with experts at the forefront of technology and innovation in digital retail. Hear firsthand stories from founders of innovative direct-to-consumer brands, with insights that will help you grow in specific areas of your direct-to-consumer business.MORE Host Kunle Campbell
Producer/Network Kunle Campbell
Email ****@2xecommerce.com
Apple Rating 4.9/5Facebook 505Twitter 9.5KInstagram 363 Since Nov 2014 Get Email Contact

3. Relationships Rule

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Website Apple Spotify
The Relationships Rule podcast's aim is to help you naturally ease your networking fears, so you can adopt strategies that amplify your client list, because the facts are, that today, success is built on a foundation of strong relationships. As a seasoned relationship marketing specialist, Janice invites us to listen in weekly, as she reveals how to nurture and build relationships in real-time. She helps her clients create retention strategies, grow through referrals, and create loyal customers by staying connected.MORE Producer/Network Janice Porter
Email ****@janiceporter.com
Apple Rating 4.8/5Twitter 660 Since May 2019 Get Email Contact

4. Service Drive Revolution with Chris Collins

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Website Apple Spotify
Chris Collins, the leading Automotive Service Manager Coach and Service Advisor Trainer in the world discusses little known service drive secret weapons to help pull your service department ahead of the pack. Everything from hiring technicians, increasing dealership CSI, building relationships for long term customer retention, to increasing customer pay sales and more, is all discussed here on Service Drive Revolution.MORE Producer/Network Business Outlaws Network
Email ****@chriscollinsinc.com
Apple Rating 4.7/5Facebook 12.3KTwitter 3.6KInstagram 46.6K Since May 2017 Get Email Contact

5. Retain: The Customer Retention Podcast

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Welcome to Retain: The Customer Retention Podcast! Join host Lauren DeSouza on her journey to discover the power of retaining customers. Accompanied by marketing experts, this podcast will demystify customer retention and deep-dive into how international companies are using it to keep their customers coming back for more.MORE Producer/Network Gameball
Email ****@gameball.co
Apple Rating 5/5Facebook 4KTwitter 156Instagram 832 Get Email Contact

6. All Things Considered CX with Bob Azman

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Website Spotify
All things considered, CX, is a lively discussion about the challenges and opportunities facing organizations as they strive to improve their overall customer and employee experiences. Whether you are a well-seasoned executive or a new convert to the world of CX, our show addresses how to break through all the noise and focus on what matters in achieving better customer satisfaction, loyalty, and retention. Join us for All things considered, CX, and expect the unexpected.MORE Producer/Network CX of M Radio
Email ****@gmail.com
Apple Rating 5/5 Since Nov 2020 Get Email Contact

7. Customer Confidential

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Website Apple Spotify
The Customer Confidential Podcast unlocks a world of unparalleled customer and employee loyalty insights. Every episode is a master class in loyalty. Guests include CMOs, CXOs, and heroes of customer-centric transformation, along with thought leaders who inspire them. This podcast is your source for untold stories of customer and employee loyalty. Challenging, insightful, and instructive-all in one place. Earned growth starts here.MORE Host Rob Markey
Producer/Network Rob Markey, Bain & Company partner and customer experience expert
Email ****@bain.com
Apple Rating 4.9/5Facebook 1.1KTwitter 1K Since Jun 2014 Get Email Contact

8. Profit Cleaners

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Welcome to the Profit Cleaners Podcast, the only place where you can learn from the top 1% of cleaning business owners. Focused on redefining profit, each episode is designed to give you practical tips and advice so that you can grow your own business, whether you're just getting started or have been in the industry for decades. Discover the most intelligent ways to make more profit per customer, increase customer retention, improve your work culture, and create sustainable systems that actually give you more time back.MORE Host Brandon Schoen
Producer/Network Brandon Schoen | Brandon Condrey
Email ****@profitcleaners.com
Apple Rating 4.8/5Facebook 1.6KInstagram 1.9K Get Email Contact

9. CSM Practice

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Website Apple Spotify YouTube
Want to learn more about Customer Success? On this Customer Success podcast we invite guests from all over the world to open up about their Customer Success strategies and provide you with tactical advice that you can use in your own organization to improve customer retention, increase solution adoption, expand upsell revenues, perfect your renewal processes and gain more advocates.MORE Producer/Network Irit Eizips & CSM Practice
Email ****@csmpractice.com
Facebook 222Twitter 1.3K Get Email Contact

10. eCommerce MasterPlan

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Website Apple Spotify
Trying to work out how to acquire more customers? Need to improve customer retention? Or just looking for some reassurance you're on the right track? That's what the eCommerce MasterPlan is here for. Every week we interview an e-Commerce business person (owner, manager, or marketer) with a fascinating insight into successful online retailing.MORE Producer/Network eCommerce Podcast Network
Email ****@ecommercemasterplan.com
Twitter 3.7KInstagram 204 Since Jun 2016 Get Email Contact

11. The State of Retention Marketing

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Website Spotify YouTube
Join us as we dive into engaging with decision-makers face-to-face. Our discussions are not your average chit-chat we're getting into the what, why, and how of retention in organizations. From the human touch to the intricacies of products and technology, we're covering all the bases. So, strap in, hit play, and let's turn this podcast into your go-to source for understanding the ins and outs of keeping customers committed.MORE Host Ankur Gattani
Producer/Network Ankur Gattani
Email ****@webengage.com
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12. Unchurned

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Undoubtedly, customer success is the best business strategy of all time. And so the Unchurned podcast brings to you the stories that will help you forge incredible customer relationships, prevent churn, & build institutional knowledge. With each episode, Josh Schachter, uncovers the secrets from top leaders and innovators of companies so that you can advance your own career and skyrocket customer retention.MORE Hosts Josh Schachter, Kristi Faltorusso, Jon Johnson
Producer/Network Josh Schachter - UpdateAI
Email ****@update.ai
Twitter 294 Get Email Contact

13. Customer Retention Revolution

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Website Apple Spotify
A weekly podcast helping businesses connect their multi-generational teams and customers, providing a memorable customer experience journey. I, Michelle Pascoe helps to grow your business through customer service experience & retention strategies.MORE Producer/Network Michelle Pascoe
Email ****@michellepascoe.com
Twitter 94Instagram 1.2K Since Apr 2018 Get Email Contact

14. The Pop Up Report

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Ethan Song interviews DTC and CPG founders to uncover how they fostered and scaled their communities to create profitable businesses. Gain a deeper understanding of the tools, tactics and retention strategies that build true customer loyalty. Ethan was previously the Co-Founder & CEO of Frank & Oak a sustainable apparel brand that generated 9-figures in revenue before being acquired by private equity in 2020. He's now the Co-Founder & CEO of RareCircles.MORE Host Ethan Song
Producer/Network Ethan Song
Email ****@substack.com
Facebook 23Twitter 1.1KInstagram 6.1K Get Email Contact

15. ChannelTalks by iasset.com

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Website Apple YouTube
The go-to podcast for technology vendors, distributors and resellers wanting to protect and grow their revenue. Hear from key channel experts and influencers as they share their experience and best practices on topics such as installed base sales, customer retention, profitable growth and channel strategies.MORE Producer/Network channeltalks
Email ****@iasset.com
Facebook 70Twitter 117Instagram 56 Get Email Contact

16. The Ecommerce Influence Podcast

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My name is Austin Brawner, and my purpose is to help eCommerce entrepreneurs build wealth and live more fulfilled lives. You can expect weekly interviews with world-class eCommerce operators, deep dives into what's working right now, and a refreshing break from the 'crush-it culture' plaguing our industry. This podcast will change your perspective on building a business, and, hopefully, change your life.MORE Host Austin Brawner
Producer/Network Austin Brawner
Email ****@ecommerceinfluence.com
Facebook 268 Since May 2014 Get Email Contact

17. Experience This!

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Welcome to Experience This! where you'll find inspiring examples of customer experience, great stories of customer service, and tips on how to make your customers love you even more. Always upbeat and the definitely entertaining, customer retention expert Joey Coleman and social media expert Dan Gingiss serve as your hosts for a weekly dose of positive customer experience. This show will help you attract and keep more customers so you can grow your business, increase your profits, and have more fun in the process.MORE Producer/Network Joey Coleman and Dan Gingiss
Email ****@joeycoleman.com
Apple Rating 4.8/5Twitter 20.9K Since Sep 2017 Get Email Contact

18. The Growth Hacking Show

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Website Apple Spotify
Growth Hacking is the use of creative, low-cost strategies to help businesses acquire and retain customers. It's an obsession for growth, innovation, testing, and optimization. This is a podcast by an online community uniting business coaching and consulting professionals overgrowth hacking their business.MORE Producer/Network Ed Evan Rich
Apple Rating 5/5Instagram 672 Since Sep 2019 Get Email Contact

19. Retention Talk

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Website Apple Spotify
Join ProfitWell's Neel Desai as he interviews the best in the world of customer success to bring you actionable strategies to boost retention.
Producer/Network ProfitWell Recur
Email ****@profitwell.com
Apple Rating 5/5Facebook 877Instagram 2.7K Get Email Contact

20. Retention & Referrals Made Simple

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Website Apple Spotify
Each episode is designed to help you keep more customers, get more referrals, and create a greater impact with your clients.
Producer/Network Jodi Bueckert
Email ****@thetrustmethod.com
Apple Rating 5/5 Get Email Contact

21. The Yaag Project

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The no.1 podcast for B2B marketers wanting to explore timeless account-based marketing strategies to drive revenue, customer engagement, retention, and everything that makes sense to both marketers and sales folks.MORE Host Yaagneshwaran Ganesh
Producer/Network Yaagneshwaran Ganesh
Email ****@gmail.com
Twitter 13.8KInstagram 971 Since Dec 2019 Get Email Contact

22. REALLY Know Your Customer

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Website Apple Spotify
Let Betsy Westhafer and Tony Bodoh be your guides to show you how to close the strategic gap that exists between your company and your customers. Tony Bodoh is an expert in human experience. He is the CEO of the customer experience consultancy, Tony Bodoh International, and has co-founded four other companies. He works with startups and world-renowned brands to align their strategies, promises, and experiences which enables accelerated customer acquisition and significant improvements in customer retention.MORE Producer/Network Betsy Westhafer and Tony Bodoh
Email ****@thecongruitygroup.com
Apple Rating 5/5Facebook 24Twitter 24Instagram 117 Get Email Contact

23. Retention Masterclass

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Website Apple Spotify
Post-acquisition marketing is massively undervalued. So much marketing to date has been acquisition-focused. Now the top marketers on the planet are turning to customer experience and user retention. We interview them and share their secrets with you.MORE Producer/Network John Koetsier, Peggy Anne Salz
Email ****@sparkplug9.com
Twitter 42.4KInstagram 1K Get Email Contact

24. Gain and Retain Tech Founders Podcast

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Website Apple Spotify
The goal of our podcast is to build a community of entrepreneurs who believe tech companies that will survive and thrive in the next generation will prioritize customer retention over anything else. Learn from other tech founders who have navigated customer retention.MORE Producer/Network Gain to Retain
Email ****@passjinniapi.com
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25. eCommerce 360

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Website Apple Spotify
Ecommerce customer retention and engagement hacks podcast powered by ShippingChimp
Producer/Network ShippingChimp
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26. Recurring Revenue Show

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Website Spotify
The Recurring Revenue Show is a show for businesses looking to improve their customer experience and recurring revenue through better relationships. Each episode features interviews with business leaders discussing topics like recurring revenue, relationships, intention, and putting personalization at the heart of customer experience, customer retention, customer churn, and more.MORE Host Gravy Casey Graham
Email ****@gravysolutions.io
Since Aug 2020 Get Email Contact

27. B2B Leaders in Loyalty Podcast

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Website Apple Spotify
Are you a B2B Marketing Manager? Are you thinking of launching a B2B or channel partner loyalty program to grow sales of your product? Or maybe you already have a loyalty program in place but it's not performing for your business. The B2B Leaders in Loyalty podcast is a series of 10-12 minute interviews with top loyalty marketing professionals. In each episode, we share valuable advice and tactics for using a loyalty strategy to drive engagement from customers, grow sales, revenue, and market share, and deliver ROI. Boom or bust, loyalty's a must!MORE Producer/Network B2B Leaders in Loyalty
Email ****@motivforce.com
Facebook 127Twitter 235Instagram 145 Since Jul 2020 Get Email Contact

28. Liquid Barcodes Loyalty Podcast

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Liquid Barcodes introduces the 'Live Loyalty' podcast, the only podcast in the world dedicated to sharing the latest ideas in loyalty marketing in convenience retail. Every week we share articles designed to showcase the most powerful loyalty marketing initiatives by the greatest convenience brands. Instead of finding the time to read or research online, we've developed this efficient & exciting opportunity for you to listen to our articles to learn the latest in loyalty marketing. Our hope is that this weekly podcast helps us to help you learn how to increase your customer's loyalty.MORE Producer/Network Liquid Barcodes
Since Nov 2019 Get Email Contact