30 Best Customer Retention Podcasts

1. Leaders in Customer Loyalty, Powered by Loyalty360

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Loyalty360 is the association for customer loyalty. We bring together the best loyalty-focused professionals from technology and service suppliers and brands under one roof. Through Loyalty360, these professionals find invaluable resources, networking opportunities and guidance provided by internal thought leaders and brands/suppliers on the cutting edge of customer loyalty.MORE Hosts Ethan Perry, Mark Johnson
Producer/Network Loyalty360
Email ****@loyalty360.org
Apple Rating 4.5/5Apple Reviews 5Facebook 3.5KTwitter 179.8KInstagram 475 Avg Length 26 min Format Medium form Since May 2020 Get Email Contact Get Influential Podcasters ContactsGet access to 500k active Podcasts in 1500 niche categories.Get targeted podcast contact list in your niche at your fingertips so you can focus on running your campaign.Email us the categories of Podcasters you want to reach out for your marketing campaign at anuj@feedspot.com Copy email. We'll share active Podcasters list with verified email contacts in an Excel or CSV format.Email us

2. Service Drive Revolution with Chris Collins

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Got a question for the show? Call us at 1-833-3-ASK-SDR!Chris Collins, the leading Automotive Service Manager Coach and Service Advisor Trainer in the world, discusses little known service drive secret weapons to help pull your service department ahead of the pack. Everything from hiring technicians, increasing dealership CSI, building relationships for long term customer retention, to increasing customer pay sales and more, is all discussed here on Service Drive Revolution. All from the automotive industries #1 go-to guy for Fixed Operations; Chris Collins. Listen, and enjoy!MORE Host Chris Collins
Producer/Network Business Outlaws Network
Email ****@chrisollinsinc.com
Apple Rating 4.6/5Apple Reviews 102Facebook 13.4KTwitter 23.1KInstagram 47.1K Avg Length 36 min Format Medium form Since May 2017 Get Email Contact

3. Relationships Rule

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Imagine that 68% of our clients leave because they feel we don't care. Then visualize having authentic heart-based retention strategies, proven to minimize client losses, while organically generating a substantial number of loyal clients through referrals. Catch a glimpse of how Janice opens a conversation by applying her fine-tuned curiosity. Notice how genuinely interested she is in building a relationship with her guests heart-based business owners and entrepreneurs...MORE Host Janice Porter
Producer/Network Janice Porter
Email ****@janiceporter.com
Apple Rating 4.9/5Apple Reviews 52Twitter 639 Avg Length 42 min Format Long form Since May 2019 Get Email Contact

4. All Things Considered CX with Bob Azman

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All Things Considered CX, is a lively discussion about the challenges and opportunities facing organizations as they strive to improve their overall customer and employee experiences. Whether you are a well-seasoned executive or a new convert to the world of CX, our show addresses how to break through all the noise and focus on what matters in achieving better customer satisfaction, loyalty, and retention...MORE Host Bob Azman (Robert Azman)
Producer/Network CX of M Radio
Email ****@gmail.com
Apple Rating 5/5Apple Reviews 4 Avg Length 30 min Format Medium form Since Nov 2020 Get Email Contact

5. Customer Confidential: Untold Stories of Earned Growth

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The Customer Confidential Podcast unlocks a world of unparalleled customer and employee loyalty insights. Host Rob Markey, a Net Promoter System pioneer, uses his deep expertise and empathetic approach to challenge conventional wisdom, peel back layers of typical advice, and expose the real stories of industry transformation. Take a deep dive into discussions on CX, customer journey, customer insights, Net Promoter Score, and more. Every episode is a master class in loyalty...MORE Host Rob Markey
Producer/Network Rob Markey, Bain & Company partner and customer experience expert
Email ****@bain.com
Apple Rating 4.9/5Apple Reviews 71Facebook 1.1KTwitter 1K Avg Length 30 min Format Medium form Since Jun 2014 Get Email Contact

6. Profit Cleaners: Grow Your Cleaning Company and Redefine Profit

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Welcome to the Profit Cleaners Podcast, the only place where you can learn from the top 1% of cleaning business owners. Focused on redefining profit, each episode is designed to give you practical tips and advice so that you can grow your own business, whether you're just getting started or have been in the industry for decades. Discover the most intelligent ways to make more profit per customer, increase customer retention, improve your work culture, and create sustainable systems that actually give you more time back...MORE Hosts Brandon Schoen, Brandon Condrey
Producer/Network Brandon Schoen | Brandon Condrey
Email ****@profitcleaners.com
Apple Rating 4.9/5Apple Reviews 77Facebook 3.1K Avg Length 23 min Format Medium form Get Email Contact

7. Pipelineology

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Never wonder where your next client is coming from! Pipelineology is a podcast for entrepreneurs, agencies, consultants and sales professionals who want to fill their sales pipeline with hot prospects, close more deals, and have a predictable and reliable way to acquire new customers. This business podcast focuses on prospecting, customer acquisition, marketing automation, sales, retention and business growth... and have some fun along the way.MORE Producer/Network Gary Ruplinger
Apple Rating 5/5Apple Reviews 3 Avg Length 40 min Format Long form Get Email Contact

8. eCommerce MasterPlan

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Website Apple Spotify
Trying to work out how to acquire more customers? Need to improve customer retention? Or just looking for some reassurance you're on the right track? That's what the eCommerce MasterPlan is here for. Every week we interview an e-Commerce business person (owner, manager or marketer) with a fascinating insight into successful online retailing. Their business might be a UK mail order retailer, an online-only store from Australia, or a brick and clicks business from the USA but every one of them is doing something we can all learn from...MORE Host Chloe Thomas
Producer/Network eCommerce Podcast Network
Email ****@ecommercemasterplan.com
Apple Rating 4.9/5Apple Reviews 152Twitter 3.7KInstagram 205 Avg Length 33 min Format Medium form Get Email Contact

9. The Michelle Pascoe Hospitality Podcast

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Welcome to The Michelle Pascoe Hospitality Podcast, where we explore the heart of the hospitality industry through conversations with leaders, experts, and innovators. Each episode brings you insights, practical advice, and inspiring stories that help you elevate guest experiences, enhance team performance, and stay ahead of industry trends. Whether you're an owner, manager, or passionate professional, this podcast will ignite your passion for hospitality. Tune in, learn, and grow with us!MORE Host Michelle Pascoe
Producer/Network Michelle Pascoe
Email ****@michellepascoe.com
Apple Reviews 11Twitter 94Instagram 1.2K Avg Length 44 min Format Long form Since Apr 2018 Get Email Contact

10. Unchurned - The No. 1 podcast for Customer Success

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The Unchurned podcast brings you the stories that will help you forge incredible customer relationships, prevent churn, & build institutional knowledge. The CS & BS series is a part of the Unchurned podcast wherein, with each episode, our hosts - Kristi Faltorusso, Jon Johnson, Josh Schachter, and special guests uncover the secrets of top leaders and innovators of companies so that you can advance your career and the performance of your customer success team.Unchurned, and the CS&BS series, are presented by UpdateAI - https://update.ai/MORE Hosts Josh Schachter, Kristi Faltorusso, Jon Johnson
Producer/Network Josh Schachter - UpdateAI
Email ****@update.ai
Apple Rating 5/5Apple Reviews 96Twitter 294 Avg Length 38 min Format Medium form Get Email Contact

11. ChannelTalks by iasset.com

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The go-to podcast for technology vendors, distributors and resellers wanting to protect and grow their revenue. Hear from key channel experts and influencers as they share their experience and best practices on topics such as installed base sales, customer retention, monetizing data, profitable growth and channel strategies. Hosted by iasset.com, the ChannelTalks podcast can also be accessed in video format on our iasset.com Youtube channel.MORE Producer/Network channeltalks
Email ****@iasset.com
Apple Reviews 1Facebook 70Twitter 116Instagram 55 Avg Length 36 min Format Medium form Get Email Contact

12. The Great Pursuit

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Welcome to The Great Pursuit - A podcast that dives into the art and science of finding product market fit. Through in-depth conversations with founders, entrepreneurs and investors, we uncover actionable insights to help you go from 0 to 1. If you are looking to start a business, launch a new product or achieve escape velocity, this is for you. The Great Pursuit is hosted by Ethan Song, a serial entrepreneur in both the consumer and software space. thegreatpursuit.substack.comMORE Host Ethan Song
Producer/Network Ethan Song
Email ****@rarecircles.com
Apple Rating 5/5Apple Reviews 29Facebook 23Twitter 1.1KInstagram 5.8K Avg Length 45 min Format Long form Get Email Contact

13. CSM Practice - The Customer Success Podcast

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Want to learn more about Customer Success? On this Customer Success podcast we invite guests from all over the world to open up about their Customer Success strategies and provide you with tactical advice that you can use in your own organization to improve customer retention, increase solution adoption, expand upsell revenues, perfect your renewal processes and gain more advocates. Be sure to subscribe to our podcast to get notified when we upload a new podcast episode!MORE Host Irit Eizips
Producer/Network Irit Eizips & CSM Practice
Email ****@csmpractice.com
Apple Rating 5/5Apple Reviews 8Facebook 263Twitter 1.3K Avg Length 32 min Format Medium form Get Email Contact

14. Experience This!

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Welcome to Experience This! where you'll find inspiring examples of customer experience, great stories of customer service, and tips on how to make your customers love you even more. Always upbeat and the definitely entertaining, customer retention expert Joey Coleman and social media expert Dan Gingiss serve as your hosts for a weekly dose of positive customer experience. This show will help you attract and keep more customers so you can grow your business, increase your profits, and have more fun in the process...MORE Producer/Network Joey Coleman and Dan Gingiss
Email ****@joeycoleman.com
Apple Rating 4.8/5Apple Reviews 60Twitter 20.3K Avg Length 36 min Format Medium form Since Sep 2017 Get Email Contact

15. 2X eCommerce Podcast

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Hosted by Kunle Campbell, who is an operator of a portfolio of consumer brands, 2X eCommerce is a weekly podcast for ecommerce operators by ecommerce operators. We interview remarkable ecommerce founders and leading enablers of ecommerce growth, with every episode promising to give you at least one growth hypothesis or idea you can test.Our focus is growing your ecommerce revenues from a cross-functional perspective, be it marketing, your tech stack, operations, finance, or customer experience...MORE Host Kunle Campbell
Producer/Network Kunle Campbell
Email ****@2xecommerce.com
Apple Rating 4.9/5Apple Reviews 82Facebook 505Twitter 9.5KInstagram 369 Avg Length 39 min Format Medium form Since Nov 2014 Get Email Contact

16. Retain: The Customer Retention Podcast

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Welcome to Retain: The Customer Retention Podcast! Join host Lauren DeSouza on her journey to discover the power of retaining customers. Accompanied by marketing experts, this podcast will demystify customer retention and deep-dive into how international companies are using it to keep their customers coming back for more.MORE Host Lauren DeSouza
Producer/Network Gameball
Email ****@aceinterviewprep.io
Apple Rating 5/5Apple Reviews 66Facebook 4.3KTwitter 161Instagram 860 Avg Length 33 min Format Medium form Get Email Contact

17. The Growth Hacking Show for Business Coaches And Consultants

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Growth Hacking is the use of creative, low-cost strategies to help businesses acquire and retain customers. It's an obsession for growth, innovation, testing and optimisation.This is a podcast by an online community uniting business coaching and consulting professionals over growth hacking their business.MORE Producer/Network Ed Evan Rich
Apple Rating 5/5Apple Reviews 2Instagram 665 Avg Length 36 min Format Medium form Since Sep 2019 Get Email Contact

18. Retention Talk

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Join ProfitWell's Neel Desai as he interviews the best in the world of customer success to bring you actionable strategies to boost retention.
Producer/Network ProfitWell Recur
Email ****@profitwell.com
Apple Rating 5/5Apple Reviews 6Facebook 867Instagram 2.6K Avg Length 20 min Format Short form Get Email Contact

19. The Art Of Becoming An Entrepreneur Who Makes An Impact

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Each episode is designed to help you maximize clients taking action and progressing in your sales & fulfillment process on their journey towards success and the special ways you help them. The Art Of Becoming An Entrepreneur Who Makes An Impact is a collection of deeper conversations (& some quite vulnerable) paired with good question asking to get what you want from your business. By loving the process of becoming an entrepreneur who owns what they do to help people, why this matters, and how they will serve people deeply with their gifts is the secret to making an impact that lasts...MORE Producer/Network Jodi Bueckert
Email ****@thetrustmethod.com
Apple Rating 5/5Apple Reviews 7 Avg Length 24 min Format Medium form Get Email Contact

20. The Yaag Project

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The official podcast of the Indian marketer, author and podcaster Yaagneshwaran Ganesh, popularly known as Yaag. Yaag is a self-experimenter and a philosopher at heart who shares his experiences and philosophies on marketing, startups, writing books, running podcasts, and more.MORE Host Yaagneshwaran Ganesh
Producer/Network Yaagneshwaran Ganesh
Email ****@gmail.com
Apple Rating 5/5Apple Reviews 27Twitter 13.8KInstagram 997 Avg Length 51 min Format Long form Since Dec 2019 Get Email Contact

21. The State of Retention Marketing

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Join Ankur Gattani, as he dives into engaging conversations with decision-makers face-to-face. These discussions are not your average chit-chat he's getting into the what, why, and how of retention in organizations. From the human touch to the intricacies of products and technology, Ankur covers all the bases. So, strap in, hit play, and let's turn this podcast into your go-to source for understanding the ins and outs of keeping customers committed.MORE Host Ankur Gattani
Producer/Network Ankur Gattani
Email ****@webengage.com
Apple Reviews 1 Avg Length 49 min Format Long form Get Email Contact

22. REALLY Know Your Customer

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Growing the company. It's the CEO's #1 priority. And yet oftentimes a gap exists between the strategies of the CEO and the demands of customers. This strategic gap slows growth and erodes your competitive edge while exposing your organization to unnecessary risks. By gaining a deep awareness and understanding of this chasm, CEOs can lead the charge to align the strategy, promises and experience to gain customer loyalty and advocacy and eliminate the friction that can open the door for a mass exodus to the competitor...MORE Producer/Network Betsy Westhafer and Tony Bodoh
Email ****@thecongruitygroup.com
Apple Rating 5/5Apple Reviews 9Facebook 25Twitter 23Instagram 114 Get Email Contact

23. Retention Masterclass

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Post-acquisition marketing is massively undervalued. So much marketing to date has been acquisition-focused. Now the top marketers on the planet are turning to customer experience and user retention.We interview them and share their secrets with you.MORE Producer/Network John Koetsier, Peggy Anne Salz
Email ****@sparkplug9.com
Apple Reviews 5Twitter 40.8KInstagram 1K Avg Length 37 min Format Medium form Get Email Contact

24. The Ecommerce Influence Podcast

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Apple Spotify
My name is Austin Brawner, and my purpose is to help eCommerce entrepreneurs build wealth and live more fulfilled lives. You can expect weekly interviews with world-class eCommerce operators, deep dives into what's working right now, and a refreshing break from the 'crush-it culture' plaguing our industry. This podcast will change your perspective on building a business, and, hopefully, change your life.MORE Host Austin Brawner
Producer/Network Austin Brawner
Email ****@ecommerceinfluence.com
Apple Rating 4.9/5Apple Reviews 241Facebook 262 Avg Length 42 min Format Long form Since May 2014 Get Email Contact

25. Gain and Retain Tech Founders Podcast

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The goal of our podcast is to build a community of entrepreneurs who believe tech companies that will survive and thrive in the next generation will prioritize customer retention over anything else. Learn from other tech founders who have navigated customer retention.MORE Producer/Network Gain to Retain
Email ****@passjinniapi.com
Avg Length 20 min Format Short form Get Email Contact

26. eCommerce 360 - Customer Retention Matters

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Ecommerce customer retention and engagement hacks podcast powered by ShippingChimp
Producer/Network ShippingChimp
Avg Length 19 min Format Short form Get Email Contact

27. Recurring Revenue Show

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The Recurring Revenue Show is a show for businesses looking to improve their customer experience and recurring revenue through better relationships. Each episode features interviews with business leaders discussing topics like recurring revenue, relationships, intention, and putting personalization at the heart of customer experience, customer retention, customer churn, and more.MORE Host Gravy Casey Graham
Email ****@gravysolutions.io
Avg Length 21 min Format Medium form Since Aug 2020 Get Email Contact

28. B2B Leaders in Loyalty Podcast

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Are you a B2B Marketing Manager? Are you thinking of launching a B2B or channel partner loyalty program to grow sales of your product? Or maybe you already have a loyalty program in place but it's not performing for your business. The B2B Leaders in Loyalty podcast is a series of 10-12 minute interviews with top loyalty marketing professionals. In each episode, we share valuable advice and tactics for using a loyalty strategy to drive engagement from customers, grow sales, revenue and market share, and deliver ROI. Boom or bust, loyalty's a must!MORE Producer/Network B2B Leaders in Loyalty
Email ****@motivforce.com
Apple Reviews 1Facebook 135Twitter 218Instagram 157 Avg Length 12 min Format Short form Since Jul 2020 Get Email Contact

29. Liquid Barcodes Loyalty Podcast

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Liquid Barcodes introduces the 'Live Loyalty' podcast the only podcast in the world dedicated to sharing the latest ideas in loyalty marketing in convenience retail.Every week we share articles designed to showcase the most powerful loyalty marketing initiatives by the greatest convenience brands.Instead of finding the time to read or research online, we've developed this efficient and exciting opportunity for you to listen to our articles to learn the latest in loyalty marketing. Our hope is that this weekly podcast helps us to help you learn how to increase your customer's loyalty.MORE Producer/Network Liquid Barcodes
Apple Reviews 1 Avg Length 10 min Format Bite size Since Nov 2019 Get Email Contact